Software Delivery Trainer and Coordinator

We enable financial institutions to become digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here. We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

We are seeking an experienced, dynamic, and knowledgeable Technical Trainer specializing in Software Business Analysis and Software Quality Analysis. In this role, you will be responsible for designing, developing, and delivering high-impact corporate and professional training programs. The ideal candidate will have deep industry expertise in software development life cycles (SDLC), strong proficiency in standard frameworks such as IIBA (BABOK) and ISTQB, and a passion for mentoring aspiring IT professionals and upskilling enterprise teams.

• Courseware Design:
  Develop, update, and maintain comprehensive learning materials, including syllabus outlines, slide decks, hands-on labs, and real-world case studies.
• Knowledge Repositories:
  Centralize and maintain all training content, knowledge assets, and learning repositories to ensure easy access and version control.
• Assessment Creation:
  Build mock interviews, practice quizzes, assignments, and mock certification exams tailored to modern software practices.

• Classroom & Virtual Facilitation:
  Deliver engaging instructor-led training (ILT/vILT) sessions covering SDLC, core Business Analysis and Quality Engineering methodologies.

• Onboarding & Readiness:
  Coordinate end-to-end onboarding and readiness programs specifically for Project manager, Business Analyst and Quality Engineer roles.
• Training Execution:
  Organize and manage both internal and external training programs, workshops, and vendor-led sessions.
• Learning Paths & Certification Roadmaps:
  Maintain structured learning paths and certification roadmaps aligned with career levels.
• Communities of Practice (CoP):
  Support and facilitate Communities of Practice and ongoing capability development initiatives across teams.

• Competency Frameworks:
  Support the implementation and rollout of role-based competency frameworks.
• Skills Assessment & Gap Analysis:
  Conduct regular skills assessments and gap analysis activities to identify learning needs and tailor intervention plans.
• Certification Preparation:
  Coach and prepare trainees for industry certifications, including PMI, IIBA (ECBA, CCBA, CBAP) and ISTQB (Foundation and Advanced Levels).
• KPI Tracking & Management Reporting:
  Track capability growth, certification rates, and overall readiness KPIs, preparing actionable progress reports for leadership.

• Domain Currency:
  Continuously track emerging trends, tools, and best practices across Business Analysis, QA/QE, Agile, and Dev Ops to keep course content cutting-edge.

• Minimum of 5+ years of overall industry experience in software development and/or training design and delivery within an IT organization, including at least 23 years of proven experience in IT training, corporate coaching, or academic instruction.
• Relevant industry-recognized certifications in software development, SDLC, Agile/Scrum, Business Analysis, Quality Engineering, or Learning and Development will be an added advantage.
• Exceptional public speaking, presentation, and communication skills.
• Ability to explain complex technical and…