Paintless Dent Repair Trainer

Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.

Being responsible for developing a skilled and efficient technician workforce through comprehensive training and knowledge transfer, specializing in Paintless Dent Repair (PDR). The Trainer works closely with field management to teach essential skills while designing, delivering, and improving training programs.

Training & Instruction

• Conduct hands-on and classroom training sessions for new hires and existing technicians on Paintless Dent Repair techniques, tools, and best practices.
• Consistently deliver training that align with company standards and customer expectations.
• Provide one‑on‑one coaching and mentoring to trainees, ensuring skill proficiency and confidence.
• Demonstrate proper use of PDR tools, including glue pulling, blending, and panel access techniques.
• Evaluate trainee performance through practical assessments and provide constructive feedback for improvement.
• Ensure trainees understand and follow safety protocols when working with tools, chemicals, and vehicle surfaces.
• Customize training execution based on the skill level and learning pace of trainees.

• Assist in continually developing, updating, and improving training materials, manuals, and standard operating procedures.
• Collaborate with leadership to identify training program changes.

• Communicate trainee progress, strengths, and areas for improvement to managers and leadership.
• Provide recommendations for post‑graduation experiences based on assessments.
• Maintain accurate training records, including attendance, assessment results, and certification status.

• Assist in maintaining training facility equipment, tools, and work spaces to ensure a professional learning environment.
• Coordinate with stakeholders to onboard new hires and ensure a smooth training‑to‑field transition.
• Participate in company meetings, workshops, and trade shows to stay engaged with industry trends.

• Paintless Dent Repair (PDR) Subject Matter Expert with deep technical knowledge
• Minimum 4-Star LOA Certification
• 5+ years of experience as a PDR Technician with Dent Wizard
• $150K+ annual billing in at least one of the last three years as a PDR Technician
• Proficiency in using Dent Wizard Standard Issue Kit tools and advanced PDR tools

• Strong understanding of Dent Wizard business structure and operations
• Working knowledge of Recon Pro invoicing software and proper SKU application
• Proficiency in SharePoint, One Drive, PowerPoint, Word, and Viva Engage

• Experience with training processes and procedures
• Strong coaching and mentorship abilities to develop new technicians
• Ability to hold interactive huddle meetings and conduct live PDR demonstrations
• Excellent demonstration, presentation, and communication skills

• Strong customer retention skills to support business growth
• Ability to communicate effectively and negotiate solutions with stakeholders

• Regularly required to stand and walk for extended periods
• Frequently required to stoop, kneel, crouch, bend, squat,…