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Critical Systems Technician III, Switchgear

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: CPG
Full Time position
Listed on 2025-12-26
Job specializations:
  • Engineering
    Electrical Engineering, Systems Engineer, Field/Service Technician, Hardware Engineer
Salary/Wage Range or Industry Benchmark: 46 - 69 USD Hourly USD 46.00 69.00 HOUR
Job Description & How to Apply Below

Critical Systems Technician III, Switchgear

Apply for the Critical Systems Technician III, Switchgear role at CPG.

Base Pay Range

$46.00/hr - $69.00/hr

Title and Location

Critical Systems Technician III, Switchgear – Phoenix, AZ

Position Summary

The Critical Systems Technician III will serve as a technician for all CPG mission‑critical electrical services and maintenance under contract. The position is responsible for monitoring compliance with contractual commitments and provides leadership and expertise regarding installation, service, testing, commissioning, maintenance, and operation of mission‑critical data center electrical equipment.

Essential Duties and Responsibilities
  • Review technical specifications with the sales team and project managers to define field operations scope.
  • Interface with the services team to ensure proper specification compliance.
  • Provide job‑specific technical support.
  • Interface with the factory to resolve site‑related technical issues.
  • Perform QA/QC of Power Distribution Equipment.
  • Create Critical Power System MOPs, SOPs, and EOPs.
  • Perform preventive maintenance services on contracted gear and other components.
  • Install and service all Power Distribution Equipment.
  • Troubleshoot distribution and transmission controls.
  • Perform function testing of Low, Medium, and High voltage switch gear, relay panels, transformers, ATS, and circuit breakers.
  • Examine relay settings and logic equations for confirmation of system operation in accordance with design.
  • Provide regular status reports to the responsible CPG Project Manager and Director of Service Operations.
  • Direct feedback to the responsible CPG Project Manager for problem resolution.
  • Troubleshoot and resolve technical problems in the field.
  • Provide required site testing reports and inspection sheets per project specification.
  • Participate in specialized commissioning and testing of systems.
  • Conduct site visits during regional travels as directed by management.
  • Respond to service calls as required.
  • Additional duties as assigned by Services Management.
  • Must be a U.S. citizen.
  • Ability to travel approximately 30% of time, including periods of higher travel based on workload.
  • Travel required for the first two weeks of the job for onboarding training and safety education (travel paid by company).
Qualifications
  • High school diploma or equivalent (preferred).
  • Associate’s or bachelor’s degree in electronics, electrical theory, or a related discipline is highly desirable or equivalent work experience.
  • Two to five years of mission‑critical electrical systems experience (required).
  • Three to five years of field repair/customer service experience with UPS, electrical, electro‑mechanical, or electronics‑related equipment, or mission‑critical specific product experience.
  • Experience with electrical power distribution equipment such as UPS, switch gear, batteries, monitoring equipment, generators, etc.
Technical Knowledge
  • Understanding of NETA standards, IEEE specifications, and NEMA specifications for low and medium voltage switch gear.
  • Strong technical knowledge of switch gear, protective relaying, and controls, including operation, maintenance, and testing.
  • Hands‑on experience with low and medium voltage switch gear, including disassembly, component inspection/repair, reassembly, and testing.
  • Preferred NETA or NICET Level 1‑4 Electrical Power Testing Certifications.
  • Ability to read and understand one‑line diagrams, blueprints, schematics, and construction drawings.
Computer Skills
  • Technical writing and Microsoft Office skills (Word, Excel, MS Project).
  • Familiarity with specialized testing equipment and reporting software.
Certificates and Licenses
  • Current NETA/NICET Level II or above.
  • NFPA 70E for low voltage and high voltage.
Supervisory Responsibilities

None.

Physical Demands
  • Occasionally required to move objects weighing 10–50 pounds.
  • Frequently required to stand, walk, stoop, kneel, crouch, or crawl; occasionally required to sit and climb or balance.
  • Specific vision required includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.

Salary negotiation is possible.

CPG is an equal opportunity employer and considers all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

CPG participates in E‑Verify.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

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