Sr. Field Quality Engineer, PWT Drive Units

Sr. Field Quality Engineer, Powertrain

Engineering | Phoenix, AZ | Full-Time

Lucid’s powertrain systems are among the most advanced in the industry, and this role exists to ensure they perform flawlessly in the real world. As a Sr. Field Quality Engineer, Powertrain, you will serve as the critical link between customer‑facing field issues and the engineering teams responsible for long‑term solutions. You will investigate complex issues across High Voltage Battery, Drive Unit, Charging, High Voltage Distribution, and Thermal Systems, transforming field data into actionable insights that improve vehicle reliability and customer satisfaction.

Success in the first 12 months means reducing time‑to‑root‑cause for critical powertrain issues, improving corrective action effectiveness, and driving measurable improvements in vehicle uptime and field quality performance.

• Powertrain Diagnostics & Investigation: Lead the investigation of complex field issues involving High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems. Perform hands‑on vehicle diagnostics, data collection, signal validation, and component‑level analysis to identify failure modes.
• Root Cause Analysis & Resolution: Drive or support structured root cause investigations, differentiating between design, manufacturing, supplier, integration, and service‑related issues. Partner with engineering teams to validate solutions and confirm corrective action effectiveness.
• Field Data Analytics: Utilize warranty data, vehicle telemetry, diagnostics, and field reports to identify trends, prioritize emerging issues, and quantify customer impact. Monitor issue progression across vehicle configurations, model years, and production changes.
• Cross‑Functional Technical Leadership: Collaborate closely with Electrical Engineering, Systems Engineering, Software Engineering, Diagnostics, Supplier Quality, Manufacturing Quality, and Service teams to accelerate issue resolution and improve product robustness.
• Issue Lifecycle Management: Manage field quality concerns from identification through closure, including replication, documentation, severity assessment, corrective action tracking, validation, and verification activities.
• Customer & Reliability Improvement: Identify high‑severity and high‑frequency issues affecting customers, reduce repeat repairs and vehicle downtime, and recommend improvements to diagnostic strategies, service procedures, and repair methods.

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or related engineering discipline.
• 4+ years of experience supporting electric vehicle powertrain systems, including one or more of the following:
  High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems.
• Strong technical understanding of EV powertrain architecture, diagnostics, and system interactions.
• Demonstrated experience performing root cause analysis and solving complex technical problems using engineering fundamentals.
• Ability to analyze diagnostic data, vehicle logs, fault codes, and field performance metrics to identify root causes and drive corrective actions.
• Experience working cross‑functionally with engineering, quality, manufacturing, service, and supplier teams.
• Strong analytical, organizational, and communication skills.
• Experience in Field Quality, Product Quality, Sustaining Engineering, Reliability Engineering, or related functions.

• 8+ years of experience supporting electric vehicle powertrain systems.
• Automotive OEM experience with electric vehicle development, launch, or production support.
• Experience supporting two or more full vehicle or powertrain…