SME Account Manager - Construction

The SME will have experience within manufacturing, and knowledge of manufacturing process.

The Facility SME secures meetings with facility maintenance, procurement, and executive leadership in this industry segment manufacturing facilities and consults on the advantages of services offered by ABM Industries. In addition to janitorial, engineering, and mission critical services, the Facility SME cross-sells other services like HVAC, lighting, electrical, turf & landscaping,and parking management. You will engage in a team sales approach that includes an experienced operations team.

After securing site walks and evaluating the current state of facility service sand the customer’sneeds, you will create an effective proposal with expert pricing supported by a Proposal Specialist. You then prepare and presenta customized and dynamic sales presentation, which typically includes bundled solutions.

All along you will partner with an experienced teamof operators you can trust 100% to fulfill your customer ’s needs with superior results. You will own the strategic selling process, resolve customer issues and concerns, and maintain strong customer relationships.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Pay: $130,000– $150,000 The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

• Understand good manufacturing principles to develop efficient and streamlined facility solutions
• Continuously improve, investigate, and troubleshoot facility problems, analyzing results, implementing and improving facility maintenance methods and processes in a highly automated manufacturing environment
• Interact with internal and external customers to solve urgent and complex problems by identifying and evaluating alternatives to provide support for in-plant production and facility maintenance teams
• Identify critical process factors within the manufacturing site by working closely with operations managers, engineering, procurement, and facilities.
• Show a strong vertical process expertise and manufacturing perspective by understating existing manufacturing processes, and identifying key enablers to improve process efficiencies
• Collaborate cross functionally with the operations, facilities, safety, and internal and external equipment vendors to develop the most efficient facility maintenance solutions
• Create new ideas, solutions and encourage problem solving to address specific facility maintenance pain points of the manufacturing industry
• Work with customers’ internal teams to understand safety, density, and flow to create facility maintenance routes and cleaning schedules
• Assist in-plant facility teams with solutions that will support continuous improvement and increase production line efficiencies
• Provide customers’ needs by validating, optimizing and efficiently analyzing cost savings measures and reduction of energy plans throughout the plant
• Support customers with implement electrical safety programs following OSHA and NFPA 70E guidelines
• Understand CMMS systems, reports on maintenance costs, PM effectiveness, labor hours and operating budgets
• Understand downtime maintenance activities for condition-based repairs and Preventative and Predictive Maintenance strategies
• Understand and demonstrate workplace and process safety, PPE requirements, including for hazardous materials, equipment and other general workplace requirement
• Develop and document standard best practices to align with customer expectations and process
• Iden…