Field Systems Engineer - Photomask Production Systems

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.

The work we do together advances the world’s technology.

Salary:

$ - $

Location:

Allen,TX, Austin,TX, Phoenix,AZ, Santa Clara,CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Systems Engineer, you’ll design, integrate, and optimize complex systems that drive the semiconductor industry forward. Your expertise in systems thinking and problem-solving is essential as you collaborate with cross-functional teams to develop advanced solutions to intricate processes and writing system specifications. You’ll be responsible for analyzing requirements, defining system architectures, conducting thorough testing, and ensuring seamless integration of subsystems.

Additionally, you’ll identify and mitigate risks, confirming that our systems meet the highest quality standards and exceed customer expectations.

• Serve as the primary Field Service Organization (FSO) technical focal point for High Value Problems (HVPs), customer escalations, and critical system recovery efforts across ALTA Photomask Laser Writer and Sigma Meltec product lines.
• Lead technical investigations and root cause analysis of complex system issues involving optical, laser, electrical, mechanical, software, process, and controls subsystems. Drive corrective actions through implementation and field validation.
• Coordinate with Business Unit (BU) Engineering, Global Product Support (GPS), Technical Support Engineering (TSE), Quality & Reliability, Manufacturing, and Service organizations to resolve field issues and improve product performance.
• Provide hands‑on onsite and remote support during customer escalations, system installations, major upgrades, engineering evaluations, and reliability improvement projects.
• Support system engineering projects involving a substantial mix of electrical, mechanical, optics, laser, software, controls, process, and physics disciplines while understanding the overall system implications.
• Develop, evaluate, and implement engineering solutions that improve system reliability, maintainability, serviceability, availability, and customer productivity.
• Support Alpha and Beta site activities including installation, operation, calibration, qualification, testing, and validation of new hardware, software, and process enhancements.
• Perform and coordinate testing of new product designs, engineering changes, and field improvements. Provide detailed feedback and recommendations to engineering teams.
• Partner with Quality & Reliability teams to review recurring field issues, participate in CAPA and FMECA activities, and conduct or facilitate Failure Analysis (FA) as required.
• Develop and maintain Best Known Methods (BKMs), troubleshooting guides, Technical…