Implementation Technical Engineer

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

As an Implementation Technical Engineer, you will have the opportunity to make a significant impact on our organization and clients. You will also collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by managing critical projects and initiatives to ensure the success of Fluency and CDI product lines. Manage customer, project team and leadership relationships across multi-functional teams at Solventum to drive project completion and achieve desired outcomes.

• Provide technical support for all Solventum products for Revenue Cycle Management and Clinical Productivity Solutions
• Collaborating with customers to understand their needs and ensure successful deployment designs and implementation and deployment changes
• Collaborate with third party vendors to successfully support the integration of our products with other systems
• Contribute to and support the business unit to achieve goals and objectives of the HIS Division’s Business plan
• Participate with a diverse team of professionals in providing in depth cohesive technical service that ensure a stable product installation environment.
• Participate in cross functional and user acceptance testing
• Participate in cross team collaboration projects to ensure best practices.
• Understanding customer needs and ensuring client success through impactful presentations/guides/onsite meetings.

• Experience communicating at C Suite level down to front line customers.
• Effective listening, problem solving and critical thinking skills.
• Ability to manage and resolve conflict with a problem-solving mindset and a customer-oriented approach
• System operations, including but not limited to monitoring, reporting, and troubleshooting
• Professional verbal and written communication skills in front of a large audience.
• Excellent analytical, organizational, interpersonal, and time management skills
• Highly motivated and dedicated to the goals of the overall organization
• Capable of maintaining effective and professional customer relationships both internal and external to Solventum in a fast-paced environment
• Analytical aptitude and ability to interpret data for customer reporting and customer presentations.
• Ability to work independently and collaboratively within a team of professionals.
• Ability to interpret technical instructions and communicate accurately and effectively with clients of various technical skill levels to ensure success.
• Ability to effectively and efficiently follow through on problems and issues, creating procedures and tools to prevent future problems.
• The Fluency Technical Engineer attends kick-off meetings for new projects, stays involved with the Implementation process to ensure the success of the client and business and completes a support hand off once customer is fully deployed and stable.

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s Degree or…