Night of Show Upsells - Van Buren

Job Summary:

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The upsell team is a fun and unique position inside our venue. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as VIP reserved Seating. This team will work closely with the Box Office Manager and operations team to determine what offers will be available for each show, and how this will be communicated to our guests.

It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.

• Greet all guests and assist in answering any questions they may have about the venue
• Sell all the various upsells offered at each event including VIP Seating
• Communicate daily concert promotions, upgrades, future ticket deals to guests
• Assist in setting up and breaking down chairs, signs, and tables as needed
• Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued
• Maintain order and ensure adherence to safety rules
• Handle credit card transactions according to Live Nation's audit guidelines
• Balance out at the end of each shift with a supervisor

• High school diploma/GED
• Must be at least 18 years of age
• Excellent verbal, written and interpersonal communication skills
• Familiar with iPhone and iPad technology
• Ability to work weekdays, weekends and holidays, including late evenings

• Point of sales experience
• Customer service experience

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs. using proper lifting techniques

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability…