Loan Origination Call Quality Review Specialist – Onsite – North Phoenix
Job in
Phoenix, Maricopa County, Arizona, 85085, USA
Listed on 2025-11-18
Listing for:
Millennium Group
Full Time
position Listed on 2025-11-18
Job specializations:
-
Finance & Banking
Banking & Finance, Mortgage Loan Originator / Advisor, Loan Officer, Financial Consultant
Job Description & How to Apply Below
Loan Origination Call Quality Review Specialist – 100% Onsite – North Phoenix
Job Description:
The individuals will be responsible for listening to loan originators, loan processors, loan officer assistants and closers pre-recorded calls and score each call against a compliance checklist. Calls are about the loan application process from beginning to end. Knowledge of mortgage regulations is required. Having experience in mortgage loan origination, processing and/or similar recent mortgage experience is required for this position.
Requirements:
High school diploma or GED equivalent.
2 years of recent mortgage underwriting, loan origination or similar mortgage experience (loan origination, mortgage processing, mortgage broker, loan officer, secondary marketing experience)
Actively taking mortgage applications
Experience with call monitoring or reviewing calls for mortgage/banking compliance in a similar environment
Excellent listening skills
Critical thinking skills
Preferred:
Demonstrated knowledge of regulations such as Reg Z, ECOA/Regulation B, UDAAP, and GLBA.
MLO (Mortgage Loan Officer)
Knowledge of 10O3 form or loan application process
Prior call quality/call listening and monitoring experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×