Senior Loan Operations Specialist

Senior Loan Operations Specialist

Enterprise Bank & Trust is seeking a highly motivated Senior Loan Operations Specialist to focus on post-closing loan life cycle including funding, boarding, servicing, and payoff. The role involves complex assignments, collaboration with third parties, lending teams, and operational departments to deliver excellent customer service.

• Process all monetary aspects of funding loans, including initial and subsequent disbursements, draws, and transactions associated with purchased/sold participations.
• Reconcile general ledger and operational accounts.
• Review loan documentation for completeness and accuracy to book loans and credit cards in the core processing system and onboard loan into other applications.
• Identify critical original documentation needed for preservation and loan maintenance pursuant to loan documentation and lending guidelines.
• Service loans and credit cards, including loan and collateral maintenance, rate/payment changes, availability, billing of additional fees, insurance, taxes, trailing documents.
• Administer loan escrow accounts, payoff requests, lien releases, credit bureau reporting, and tax reporting tasks.
• Perform check backs on attorney-prepared loans.
• Provide training and support to other loan operations specialists.
• Identify and recommend process and procedural improvements.
• Perform other duties as assigned.

• Effective verbal and written communication skills.
• Proven experience in a fast paced, high volume, customer-centric environment.
• Time management, problem solving, and critical thinking with strong attention to detail.
• Proficiency in loan origination and core banking systems.
• Detail oriented and well organized.
• Independent self-starter and collaborative team player.
• Motivated and open to change.

• High School Diploma or equivalent required.
• Minimum 3-5 years of banking or financial services industry experience, or Bachelor’s or Associate’s Degree with equivalent experience.

• Proficient with Microsoft Office and Google-based products.
• Experience with Salesforce, nCino, or FIS Bankway is a plus.

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce. We encourage applicants requiring accommodations to contact Human Resources at  Enterprise Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

All employment offers are contingent upon successful completion of drug and background check screenings.