Bilingual Personal Banker

Job Description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Follow the established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Approval limits will be based upon level of authority
• Perform other tasks requested by supervisors as they relate to the bank and its functions

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Operate a computer and other office machinery
• Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.