Director of Product

Director Of Product (Payments)

As a Director Of Product, Payments, you will be responsible for leading our end-to-end payments strategy and execution across platform partnerships, clearing & settlement, reconciliation, risk & compliance, funds flow / ledger, and cost optimization. You'll align payment platform capabilities with restaurant POS needs, drive reliable money movement, and deliver measurable improvements in authorization, transparency, and unit economics.

• Payment Platform Integrations :
  Payment platform collaboration and integrations to power reliable, scalable payment experience.
• Clearing & Settlement :
  Define payout and settlement standards and drive clear, merchant-facing transparency.
• Financial Reconciliation :
  Empower reconciliation to support accurate closes and audits.
• Fraud & Compliance :
  Establish a risk and compliance framework (incl. PCI / EMV baselines) to reduce exposure while staying audit-ready.
• Funds Flow & Ledger Platform :
  Build a high-integrity funds and ledger foundation for splits, balances, fees, and reporting.
• Cost Optimization :
  Improve auth rates and lower blended costs via policy and routing strategies.

• 6 years in payments / fintech / retail product; 3 years leading PMs; restaurant / POS a plus.
• Solid knowledge of acquiring / gateway / clearing / settlement and card-scheme rules; familiar with PCI / EMV security baselines.
• Ability to define and execute product strategy and vision, align it to company goals, and drive market research, competitive analysis, and customer insights to identify opportunities and growth.
• Experience with integrating with payment platforms such as Stripe or Adyen, is a plus.
• Strong data-driven execution and cross-functional leadership.
• Exceptional communication, presentation, and interpersonal skillsable to convey complex concepts to both technical teams and executives.
• Fluent English;
  Mandarin is a plus.

• This position is primarily remote, requiring extended periods of computer work, analysis, and collaboration via virtual platforms.
• Flexibility to work beyond standard hours during critical budget, forecast, or Board deliverables cycles.
• Must be able to coordinate and communicate effectively with stakeholders across different time zones, adjusting work hours as needed to support business priorities.

• Salary range : $80K-$110K
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)