Senior Escalations Specialist — Complex Loan Resolutions
Listed on 2026-10-07
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Finance & Banking
Banking & Finance -
Customer Service/HelpDesk
Banking & Finance
Prosper is seeking an Escalations Specialist to resolve complex borrower complaints and investigate service or loan issues across multiple systems. You will de-escalate, follow up and provide creative solutions while managing tickets and calls.
The role features a hybrid schedule with two in-office days weekly, comprehensive benefits, and ongoing learning opportunities through Udemy and partner programs. Join a mission-driven fintech with a focus on customer well-being.
This position is for the Senior Escalations Specialist — Complex Loan Resolutions role at Francisco Partners.
As a Senior Escalations Specialist — Complex Loan Resolutions, you will play an important part at Francisco Partners in Phoenix, AZ, United States.
We invite applications for the Senior Escalations Specialist — Complex Loan Resolutions position located in Phoenix, AZ, United States.
The following position is for a Senior Escalations Specialist — Complex Loan Resolutions with Francisco Partners.
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