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Jr. Loan Officer
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-17
Listing for:
CrossCountry Mortgage, LLC
Full Time
position Listed on 2026-10-17
Job specializations:
-
Finance & Banking
Mortgage Loan Originator / Advisor, Banking & Finance, Loan Servicing, Loan Officer / Lending
Job Description & How to Apply Below
Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities and employee engagement? We're hiring a mortgage loan officer assistant who will work directly with and support our loan origination staff. You’ll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed.
If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.
$50,000 yearly + bonus DOE
Qualifications- Expert-level knowledge of Fannie and Freddie guidelines
- Strong ability to calculate income and run LP and DU
- Although not required, having an NMLS license or training is preferred
- Preferred degree in banking or finance, and a high school diploma or equivalent is required
- Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
- MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
- Gather initial documentation to fully pre-qualify a borrower based on their portfolio, and make program and product recommendations for what best fits their needs
- Gather initial documentation from the borrower
- Structure the loan and send out a needs list of additional documentation needed
- Confidently provide an accurate pre-approval to the borrower
- Problem-solve ways to make a file work and structure it accordingly
- Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
- Provide administrative support such as screening and making calls, booking appointments, etc.
- Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
- Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
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