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Mortgage Loan Processor

Job in Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: capitalbank
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 34000 - 44000 USD Yearly USD 34000.00 44000.00 YEAR

Job Description & How to Apply Below

Role overview

Prepare mortgage applications for underwriting by checking that files are accurate, complete, and supported by the required documentation. You’ll work closely with loan originators and borrowers, identify issues early, and coordinate the information needed to move each application forward while supporting a clear customer experience.

Responsibilities
  • Review applications for completeness and clarify or obtain missing information.
  • Calculate principal, interest, and closing costs, and communicate relevant amounts to borrowers.
  • Verify application details with appropriate sources and obtain items such as credit reports, appraisals, surveys, and title information.
  • Identify deficiencies or documentation problems and alert the underwriter or loan supervisor.
  • Prepare disclosures for new loans, issue changes of circumstance, and complete loan setup.
Requirements
  • Recent mortgage industry experience as an assistant, processor, or loan officer.
  • Knowledge of lending terminology and the ability to explain lending requirements to borrowers.
  • Experience processing conventional, FHA, and VA loans.
  • Strong customer service, written communication, and verbal communication skills.
  • Familiarity with Microsoft Office and Encompass.
Benefits and work setup
  • Fully remote role, limited to applicants in Maryland, Washington, DC, Virginia, Pennsylvania, Delaware, Indiana, Illinois, North Carolina, South Carolina, or Florida.
  • Hourly base pay is listed at $25–$32, with a target annual bonus based on individual performance.
  • Benefits include medical, dental, vision, life, and disability coverage; employer 401(k) contributions; paid parental leave; tuition support; paid time off and holidays.
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