Applications Specialist-Maryvale

Applications Specialist - Maryvale

Mountain Park Health Center, Phoenix, AZ

Salary: $ - $

The Applications Specialist position aids in the development, testing, and maintenance of clinical applications, interfaces, and the electronic health record (EHR). The role supports adoption of the system by implementing, managing, and supporting the software applications used by Mountain Park Health Center. It helps enhance application administration, usage, and on‑demand training, ensuring real‑time analysis of all clinical applications within the clinic setting.

• Actively handles EHR, interfaces, and other clinical applications support issues across multiple clinic sites using various communication methods, such as in person interactions, phone calls, emails, or Microsoft Teams.
• Assists with the analysis, design, build, installation, evaluation, optimization, and updates end user training of new and established Mountain Park Health Center computer software systems.
• The role involves prioritizing, investigating, and troubleshooting issues related to system applications, interfaces, and data processing. Solves the problem and/or helps determine correct measures to be taken toward the solution.
• Supports and assists in designing and implementing workflow processes.
• Keeps appropriate records and documents for all clinical applications building and testing.
• Works closely with both internal team members and external stakeholders, including vendors.
• Acts as a change agent to encourage the adoption of new processes and technologies that enhance best clinical practices.
• Involves integrating knowledge of clinical/billing information systems and clinical/billing practice workflow processes to collaboratively plan and carry out implementation activities.
• Evaluates the cross‑departmental impact of individual user or department‑level system/workflow change requests. Additionally, it requires effective collaboration with customer stakeholders to manage competing or conflicting requests and needs.
• Performs root‑cause analysis and suggests appropriate workarounds at the elbow or virtually.
• Travel to clinics for organizational training needs.
• Maintains regular and predictable attendance.
• Performs other duties as required.

• Bachelor's degree in healthcare‑related field, nursing, business, or computer/information sciences, or three (3) years of computer/information systems experience, and a HS Diploma.
• Valid driver's license.

• Experience with training and support of EHR applications.

Entry level

Full-time

Information Technology

Public Health