Patient Service Representative Abrazo Biltmore Terrace

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, health care & dependent flexible spending accounts
• Employee assistance program, employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status.

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities and reporting compliance issues in a timely and appropriate manner.
• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate demographics, enters data into the electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling.
• Collects co‑pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures and information about the practice.
• Explains and enrolls patients in the patient portal.
• Additional responsibilities as needed.

• Education: High school diploma/GED
• Experience: One year of customer service experience, preferably in a hospital or physician office setting.
• Sign on bonus: $500 for new hires only.

Associate

Full‑time

Health Care Provider

Phoenix, AZ

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.