Patient Admitting Representative – Evening Shift

Pay:$17.00 - $19.00 per hour

College Medical Center Phoenix is proud to be the newest addition to College Health Enterprises. We are dedicated to providing the highest quality of customer service, delivered with a sense of warmth, friendliness, and organizational pride. Become part of a team that offers a respectful environment, flexibility, a tight-knit group, and the autonomy to utilize your knowledge and experience.

College Medical Center Phoenix is searching for a Full-Time Patient Admitting Representative to join our team. We are seeking someone who admits patients in a pleasant, professional, and timely manner. Advanced knowledge of Medicare, private insurance regulations, and how they apply to the admission process is required. Knowledge and understanding of medical terminology and EMR (Electronic Medical Records) as they relate to the registration process are essential to be successful in this role.

Shift:M-F 4:00 pm to 12:30 am

• Level One Fingerprint Clearance Card required.
• Advanced understanding of health insurance, including managed care, Medicare, and third-party payers.
• Minimum 5 years of Admitting/Emergency Department experience or equivalent.
• Proficiency in entering accurate demographic and financial data in Cerner.
• Strong patient-facing communication skills to explain consent, rights, and financial responsibilities.
• Ability to identify appropriate payer sources and navigate pre-certification/authorization requirements.

• Conduct patient/guarantor interviews.
• Explain consent forms requiring patient/guarantor signature, patient rights, and financial processes and responsibilities.
• Handle routine patient inquiries related to the registration process.
• Ensure all necessary demographic and financial data are obtained and accurately entered into the registration screen in Cerner.
• Identify the appropriate payer source for accurate and timely reimbursement for services provided.
• Ensure all pre-certifications and/or authorizations are obtained to meet individual payer authorization requirements.

For more information and all of our openings, visit our website:

Placement in the pay range is based on multiple factors, including but not limited to relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for CMC Phoenix roles, including but not limited to shift differential and other special pay practices. The posted for the position is a reasonable estimate that extends from the lowest to the highest pay that CMC Phoenix, in good faith, believes it might pay for this particular job, based on the circumstances at the time of posting.

Job Type: Full-time

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person