PFS Patient Financial Service Representative Memory and Movement Disorder clinic
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-07
Listing for:
Banner Health
Full Time, Per diem
position Listed on 2026-01-07
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist, Medical Billing and Coding, Medical Office
Job Description & How to Apply Below
Banner Alzheimer's Institute (901 E Willetta St) time type:
Part time posted on:
Posted Todayjob requisition :
R4428401
** Primary City/State:
** Phoenix, Arizona
** Department Name:
** Banner Staffing Services-AZ
*
* Work Shift:
** Day
* * Job Category:
** Revenue Cycle Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.
As a valued and respected Banner Health team member, you will enjoy:
* Competitive wages
* Paid orientation
* Flexible Schedules (select positions)
* Fewer Shifts Cancelled
* Weekly pay
* 403(b) Pre-tax retirement
* Employee Assistance Program
* Employee wellness program
* Discount Entertainment tickets
* Restaurant/Shopping discounts
* Auto Purchase
* Plan Registry/Per Diem positions do
** not
* * have guaranteed hours and
** no
* * medical benefits package is offered
As a PFS Rep on this team, you will be an integral part of the patient's Banner experience looking to provide each person with the best customer service. You will be responsible for billing and collections for healthcare services, acting as a liaison between patients, insurance companies, and the healthcare provider. You may be required to verify insurance, explain benefits and co-pays, set up payment plans, processing payments, and assist with financial assistance programs.
** The need for this clinic is for the PFS to work full-time, Monday – Friday 8A-5P OR Monday through Thursday 8A-5P.
** POSITION SUMMARY This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations
3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.
6. Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.
7. Assists in responding to…
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