Mobile Health Navigator

Terros Health is pleased to share an exciting and rewarding opportunity for a Full-Time Health Navigator working at various locations in the Phoenix Metro Area.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

HOPE ~ HEALTH ~ HEALINGTerros Health is hiring a Full-Time Health Navigator in the Phoenix Metro Area.

Locations: 1111 S Stapley Dr #5060, Mesa, AZ 85204OR3864 N 27th Ave, Phoenix, AZ 85017

High School Diploma or GED in Combination With One (1) Year of Behavioral Health Experience.

Schedule:

Full-time Monday - Friday, Daytime Shift Flexible to Work Weekends & Evenings Competitive Compensation Full Benefits, Including 401K and Generous PTO/PST Language Differential Pay Available!

Position Summary:

The Health Navigator will work within our Federally Qualified Health Centers (FQHCs) to support patients in accessing and navigating healthcare services with a focus on the Medication to Address Opioid Use Disorders (MOUD) program and closing essential gaps in care. This role is essential in improving health outcomes by providing education, resources, and guidance for underserved populations, including adults with Serious Mental Illness, uninsured, underinsured, and vulnerable community members.

The Health Navigator collaborates with healthcare providers, case managers, and external community resources to promote patient-centered care and facilitate access to essential health services. The Health Navigator will provide BHT level behavioral health and skills interventions to facilitate overall wellness and health to patients served. This position reports to the Health Center Director or Clinical Site Manager.

Duties May Include:

Provides outreach, engagement, care coordination, and patient navigation services within Mobile Health programs.

Conducts outreach in shelters, schools, community centers, outreach locations, community events, and other community-based settings.

Builds trusting relationships with patients and community members to improve healthcare engagement.

Assists patients in accessing primary care, behavioral health, substance use treatment, specialty care, and community resources.

Identifies potential barriers to quality care and opportunities for improvement and reports them to the Operational Supervisor and/or the Director of Nursing.

Coordinates referrals and tracks completion of follow-up services.

Ensures documentation of patient encounters in accordance with policies, procedures, and clinical protocols same date of service.

Supports transitions of care following emergency department visits, hospitalizations, and crisis encounters.

Conducts Social Determinants of Health screenings and assists patients with housing, transportation, food assistance, insurance, employment, and other support services.

Benefits & Wellness We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

Multiple medical plan options, including a no-premium plan for employees and their families

Multiple dental plan options, including orthodontic coverage

Vision insurance

Group life and disability insurance

Pet insurance
401(k) plan with company match

Interest-free medical line of credit

Financial education, planning, and support resources

Monetary company…