Veteran Case Manager - Mofford

Veterans Case Manager

The Veterans Case Manager is a key member of the clinical team, dedicated to supporting military veterans focusing on transition toward long-term recovery and integration into the community. This position serves the military veterans aiming for recovery, reintegration into the community, and independent living. Through addressing social determinants of health and removing structural obstacles, the Case Manager facilitates successful client outcomes.

Key responsibilities include running therapeutic groups, coordinating internal and external client care, and utilizing a closed-loop referral system to ensure seamless service delivery.

· Facilitate and document group sessions, focusing on recovery, life skills, and other relevant topics.

· A strong knowledge and understanding of veterans/military population.

· Utilize evidence-based practices to foster engagement and progress in group settings.

· Develop and implement client-driven treatment plans tailored to individual needs.

· Coordinate care internally with clinical and housing staff, ensuring alignment with treatment goals.

· Liaise with external providers and community resources to arrange necessary services, maintaining communication to close the referral loop.

· Carry a caseload of clients, guiding them through all program phases.

· Assist clients with employment services.

· Provide education and connect clients with community resources tailored to their needs.

· Maintain accurate and timely electronic medical records, documenting activities, interventions, client contact, staffing notes, and treatment planning.

· Serve as the primary point of contact between the treatment team and external providers.

· Attend and contribute to site meetings, staff training sessions, and clinical oversight.

· Transport clients to appointments as needed.

· Identify and report ongoing maintenance and safety issues at the facility.

· Perform other duties as assigned by management, aligned with the organization's mission and goals.

· As part of Axiom Care's commitment to Culturally and Linguistically Appropriate Services (CLAS), this position supports efforts to provide inclusive and accessible translation services for clients. Responsibilities may include participating in CLAS-related training, supporting language access initiatives, and promoting cultural sensitivity in day-to-day operations.

Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations.

Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (McCain Veteran Center).

Together, we're building a future where compassionate care is accessible to all – come be a part of it!

· Medical, Dental, and Vision

· 401(k) with up to 3.5% match

· Paid time off (PTO), paid sick time, and paid holidays

· Tuition Reimbursement

· Reimbursement for CMEs

· Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal

· Employee Assistance Program (EAP)

· Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage

· Must be proficient in computer applications and electronic medical record systems.

· Proficient with Microsoft Office Suite or related software.

· Some assignments…