Technician​/Post Treatment Patient Care Liasion; Part Time; Radiocat

Pet Vet Care Centers' Radiocat is currently seeking a Technician / Post Treatment Patient Care Liasion (Part Time) to join our team!

At Pet Vet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide
, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Join our team as a Technician / Post Treatment Patient Care Liasion
who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

Radiocat Arizona brings the proven, nationally trusted Radiocat model to the greater Phoenix area, offering cats across Maricopa County and beyond access to the only current treatment that cures feline hyperthyroidism outright. A single injection of radioactive iodine (I-131) resolves 98-99% of cases without the need for anesthesia, ongoing medication, or a severely restricted diet, and the team works in close coordination with referring primary care veterinarians to confirm diagnosis, plan treatment, and provide thorough post-therapy guidance for every patient.

If you’re looking for a highly specialized, mission-driven environment where every case represents a meaningful and lasting improvement in a cat’s quality of life, Radiocat Arizona is a uniquely rewarding place to work.

Responsibilities include:

(not limited to)

• Client/Patient Intake:
  Collect Financial information
• Enter intake and financial forms in CS
• Start CS note
• Add any important information in notes with date and time
• Follow scheduling fee steps
• Call the referring veterinary clinic to request records to be emailed and confirm the clinic’s address, email, and phone number.
• Put the appointment in CS schedule
• First review of history
• Send reviewed info to KO
• After KO approval, send information to the client and rDVM
• Attach records, client emails, rDVM emails,
• Answer client questions/emails after the patient has been scheduled
• Answer rDVM questions/emails after the patient has been scheduled
• Review updated diagnostics
• Send updated diagnostics with Radiographs to KO for final approval
• After all are confirmed, order doses
• Send out the admission forms to clients
• Once the client forms have been received, email to your partner VT

• Monday after treatment, call/email the client for follow-up
• Make notes in CS about the follow-up call.

• Applicants must be 18 years of age or older to be considered for this position
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• At least 2 years as a tech or assistant (license not required)
• Must be able to identify a cat in distress and intervene independently
• Must be comfortable restraining feline…