Community Outreach Navigator

Spectrum Medical Care Center is dedicated to providing best-in-class primary and specialty healthcare to LGBTQ+ individuals and those living with HIV/AIDS in Arizona. At Spectrum Medical, we aim to create a welcoming environment for everyone. We encourage patients to “feel good here” by tailoring healthcare to their unique needs. Our services include primary care, gender-affirming care, and HIV and STI testing and treatment.

• Patients First, always
• Learn it. Own it. Do it
• One Team, One Community
• Relentless Improvement, Courageous Joy
• Pride in Every Person

The Community Outreach Navigator supports Spectrum Medical Care Center’s mission to provide inclusive sexual health and primary care services. This role is responsible for providing HIV/STI/Hepatitis C testing and education, supporting linkage to care, and promoting prevention services including PrEP, PEP, and DoxyPEP. Outreach Navigators engage with diverse communities through Spectrum’s mobile testing unit, clinic-based services, social media outreach, and community events.

They help reduce barriers to care, connect individuals to supportive services, and build awareness of Spectrum’s role in ending the HIV epidemic.

• Facilitate community-Based Testing & Education
• Ability to complete wellness exams on community members. (Blood pressure, blood sugar and basic wellness tests.)
• Perform HIV, STI, and Hepatitis C testing, including venipuncture/phlebotomy for lab specimens.
• Provide sexual health education and risk-reduction counseling in clinic and community settings.
• Link individuals to Spectrum services or external providers for primary care, PrEP/PEP, behavioral health, and other supportive services.
• Document and track testing, referrals, and linkage activities in Spectrum’s systems (EHR/Medsis/other modalities).
• Maintain up-to-date knowledge on HIV, STIs, PrEP/PEP, DoxyPEP, Hepatitis, and vaccination services.

• Conduct outreach at community events, campuses, nightlife venues, health fairs, and partner locations, including frequent evenings and weekends.
• Support mobile unit operations for testing, education, and vaccinations.
• Provide culturally competent, non-judgmental engagement with LGBTQ+, BIPOC, and other priority populations.
• Participate in social media and digital outreach efforts to increase awareness and engagement.
• Assist in gathering community feedback and identifying emerging needs.

• Support Spectrum’s presence at community meetings, events, and coalitions.
• Assist in relationship-building with community organizations to expand outreach and referral networks.
• Represent Spectrum professionally and support the Outreach Supervisor in recruitment, event planning, and program growth.

• Maintain an accurate inventory of clinical supplies and collect and report outreach, testing, and event recap data accurately and on time.
• Support evaluation of outreach strategies to meet program benchmarks.
• Maintain confidentiality of all patients and program information.

High School Diploma or equivalent with 1 year of phlebotomy training/experience.

Associate or bachelor’s degree in public health, social work, health education, or Medical Assistant Certification.

• Required:
  
  Previous experience in community outreach/public health, with direct engagement of diverse populations.
• Required:
  
  Phlebotomy experience (venipuncture for HIV/STI/Hepatitis testing).
• Experience working with LGBTQ+ communities, people living with HIV, or other underserved populations strongly preferred.

• Valid Driver’s License…