Bell Captain

Why The Global Ambassador

• Competitive rates
• Benefits available when you work 32 hours per week—including medical, dental, vision and more
• Paid time off for eligible employees
• Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
• Work with a dedicated team committed to redefining hospitality in Phoenix.
• Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Hospitality refined for a global mindset.

The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.

• Serve as the first impression of The Global Ambassador
• Ensure guests have a memorable experience by answering questions, escorting luggage to guest rooms, and parking/retrieving vehicles
• Note existing vehicle damage and make notes accordingly on key tags
• Drive vehicles in a safe and efficient manner
• Knowledge of hotel amenities and guest offerings
• Explain parking procedure and fees accurately to guests
• Supervision of other bell/valet attendants
• Train employees and enforce hotel policies and procedures
• Opportunity for connecting with guests to provide hotel and local recommendations
• A true desire to satisfy the needs of others in a fast-paced environment
• Continuous training/personal development, especially relating to professional hospitality, technical skills, and proactive approaches to solve guest or hotel concerns.
• Work to help all teammates to complete the required activities which will ensure guest satisfaction
• High level of organization to uphold valet procedures of issuing and returning guest keys during check in, check out, and day use for members or other restaurant guests

• 2+ years valet experience required, luxury hotel preferred
• Supervisory experience in hospitality preferred
• Valid driver's license and clean driving record
• Strong customer service orientation
• Responsible and safety-focused
• Ability to work flexible shifts including weekends, nights and holidays
• Professional demeanor and uniform
• Physical stamina to lift moderate amounts of weight and walk distances to parking areas
• Physical ability to drive vehicles and lift luggage

The Global Ambassador is an Equal Opportunity & E
- Verify Employer. Proof of eligibility to work in the United States is required.

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