Host - Oasis Waterpark

* This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.

The Oasis Host is responsible for ensuring that all visitors of the Oasis Waterpark are greeted and checked in to the waterpark in a friendly and courteous manner, maintaining and controlling inventory, and providing exceptional customer service.

• Assist guests with their retail needs
• Assist in reaching sales goals set forth by management of the Oasis
• Handle cash, make change and balance house bank
• Post charges to guest rooms and house accounts by using Micros
• Merchandising products in a manner that will promote sales and profitability
• Restock and clean shop as needed to maintain standards
• Communicate merchandise needs to manager as needed to ensure proper stock levels
• And any other tasks as assigned by the Oasis Managers and/or the General Manager

Education: High School Diploma or equivalent preferred

Experience: Retail experience is preferred

Certificates or Licenses: Arizona Title IV Alcohol Certification

• Ability to hang clothes on a display rack and grid up to 6’ high
• Knowledge of proper merchandising techniques
• Ability to stand for long periods of time, assisting guests
• Ability to count money and give appropriate amount of change
• Ability to work outside in all weather conditions
• Ability to memorize and perform Resort Standards and Mystery shopper standards

• Behaves ethically
• Communicates effectively:
  Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
• Professional Appearance:
  Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious).

This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Source:
Hospitality Online