Director of HR Operations and HRIS ! HR Operations Phoenix Quick

Overview

The Director of HR Operations and HRIS provides strategic and operational leadership over all HR administrative processes, systems, and data integrity. This role ensures that HR operations function seamlessly — enabling our caregivers and staff to focus on delivering world‑class pediatric care.

• Operational Leadership
  • Oversees all HR operational processes, including position management, employee lifecycle transactions, and HR data governance.
  • Standardizes and streamlines workflows across HR teams (Talent Acquisition, Total Rewards, Employee Relations, Learning & Development).
  • Monitors HR service performance and delivers timely, accurate results aligned with organizational goals.
  • Collaborates with Finance and IT to ensure accurate payroll, budget alignment, and organizational hierarchy management.
• Business Owner of HR Technology
  • Serves as the business owner for the HR technology ecosystem (e.g., Workday, Kronos).
  • Partners with IT to lead system optimization, configuration, and data integrity initiatives.
  • Drives adoption of digital HR solutions that simplify user experience and enhance self‑service capabilities.
  • Oversees HR system security, workflows, and release management within ERP governance standards.
• Leadership and Collaboration
  • Leads a team of HR operations and HRIS professionals, fostering a culture of service, learning, and continuous improvement.
  • Partners cross‑functionally with HR, IT, and Finance leaders to align process design with enterprise objectives.
  • Represents HR in enterprise governance forums and operational councils.
• Data Analytics and Reporting
  • Leads the design of HR dashboards and analytics to support workforce planning, turnover reduction, and operational insights.
  • Partners with the Enterprise Analytics team to align HR metrics with system‑wide performance indicators.
  • Builds a culture of data accuracy and accountability throughout HR processes.
• Governance & Compliance
  • Ensures compliance with employment laws, internal audit standards, and data privacy regulations (including HIPAA).
  • Manages HR documentation, access controls, and system audits in partnership with IT and Compliance.
• Miscellaneous duties as requested.

Mission To advance hope, healing and the best healthcare for children and their families.

Vision Phoenix Children’s will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties.
• Investing in innovative research, including emerging treatments, tools and technologies.
• Advancing education and training to shape the next generation of clinical leaders.
• Advocating for the health and well‑being of children and families.

Values

• We place children and families at the center of all we do.
• We deliver exceptional care, every day and in every way.
• We collaborate with colleagues, partners and communities to amplify our impact.
• We set the standards of pediatric healthcare today, and innovate for the future.
• We are accountable for making the highest quality care accessible and affordable.

Education

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field.
  Required
• Master’s degree in related field.
  Preferred

Experience

• Eight (8) years of progressive HR experience, including at least 5 years in HR operations or HRIS leadership.
  Required
• Demonstrated success implementing or managing enterprise HR systems (Workday strongly preferred).
  Required
• Proven ability to lead process improvement and cross‑functional governance initiatives.
  Required
• Experience in healthcare, academic medical center, or multi‑entity environment.
  Preferred

Special Skills

• Deep knowledge of HR operations, compliance, and data governance.
  Required
• Strong communication and collaboration skills across HR, IT, and Finance.
  Required
• Analytical mindset with experience using data for workforce insights.
  Required
• Change management and project leadership expertise.
  Required
• Commitment to the mission and values of pediatric healthcare.
  Required

Additional Requirements

• Industry certifications, such as SPHR‑CP, PHR, HRIP.
  Preferred

• Fine Motor Skills (pinching, gripping, etc) – Occasionally
• Hearing – Constantly
• Pushing/pulling – Occasionally
• Reaching – Occasionally
• Sitting – Constantly
• Standing – Occasionally
• Talking – Constantly
• Walking – Occasionally
• Near Vision – Constantly
• Far Vision – Frequently
• Color Discrimination – Occasionally
• Use of keyboard, mouse and/or computer equipment – Constantly
• Lift up to 35 pounds without assistance – Occasionally
• Occupational Exposure/Risk Potential – Inside office environment – Applicable