Benefits Consultant

## Benefits Consultant
* We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot.

Your best life awaits.
* Must be eligible to work in the United States without the need for work visa or residency sponsorship.
** Our Newest Opportunity:
** The Benefits Consultant is responsible for making sure our customers establish the ability to hire, onboard, and understand their benefits for themselves and for their employees. This person will own their book of assigned clients and be responsible for developing their knowledge and maintaining compliance on their behalf. This person will help define goals and visions for the benefits department.

The Benefits Consultant will be regarded as subject matter and service experts within Resourcing Edge.

Integrity, a sense of urgency, and honesty are key drivers to success in this position.

This is a Full-Time, hybrid position based out of our regional office in Phoenix, AZ, or Rockwall, TX
** Key Responsibilities
*** Assist with specifications, development, testing and implementation of new plan designs for renewal or clients adding on new plans (setting up benefit plans with multiple tiered pricing structures).
* Reports, policies, and procedures that relate to benefits administration and service.
* Support the benefits team as needed and daily support of client account managers, payroll and sales as needed.
* Work collaboratively with the team coordinating compliance and systems for clients.
* Maintain data integrity and system functionality of all benefits information to ensure accuracy of all benefits enrollments and benefits related data in system of record to provide vendors and the organization with accurate information.
* Optimize the performance of our benefits admin system, including gathering and analyzing data, developing, and implementing new benefits process, documenting processes, and making recommendations for improvement.
* Responsible for performing benefits analysis, validations, and audits to ensure quality control and adherence to established procedures.
* Resolve client inquires, provide relevant information as requested internally and externally.
* Organizes and prioritizes work to ensure timely, effective, efficient, and economic delivery of services, including delivering or coordinating the delivery, as appropriate, of Resourcing Edge compliance and administrative solutions.
* Manages open cases to ensure problem resolution in the shortest amount of time possible, while keeping clients regularly advised of status and anticipated resolution date.
* Document customer interactions in the CRM system.
* Ensures proper triage, escalation, and effective resolution of all inquiries.
* Responsible for taking initiatives and action towards professional development, taking on stretch assignments and additional projects, as well as staying advised of statutory and regulatory payroll and compliance practices.
* Provide ACA configuration and support (1095’s)
* Designing and implementing workflows supporting routine benefits tasks.
** Requirements
* * Education* Bachelor’s degree preferred. Experience in leu of degree will be considered
* A Life & Health Producer License is Required Experience
* 3+ years of experience in Benefits Services
* Experience using Prism HR to build benefit forms, workflows and validate enrollment processes is strongly preferred.

Experience with any HRIS incorporating benefits administration will substitute for direct Prism experience.

Knowledge/Skills/Abilities
* Technical skills - Proficiency Microsoft Office Suite, including Outlook, Word, & Excel. Strong typing ability.
* Communication - Strong written and verbal communication skills with the ability to precisely articulate customer issues.
* Provides accurate information in a friendly, professional, and empathetic manner…