Director of People Operations

Global is a powerhouse in the commercial roofing industry. Trusted by Fortune 500 companies, property managers, and developers across the globe. Since 1971, we’ve delivered innovative, high-quality roofing solutions for commercial, industrial, and multi-family properties.

The Director of People Operations is responsible for leading and strengthening the company’s HR operational foundation. This role oversees core people operations including HRIS, reporting, compliance, benefits administration, leave management, onboarding, and M&A integrations. Operating in a growing organization with evolving HR infrastructure, this role focuses on building scalable, compliant, and efficient systems and processes that support the employee lifecycle and business growth.

The Director partners closely with Finance, Payroll, IT, and business leaders to ensure operational excellence, risk mitigation, and data-driven decision making across all people programs.

Oversee the administration, optimization, and integrity of HRIS and related systems. Partner with IT and external vendors to ensure system reliability, data accuracy, security, and enhancements. Establish standardized workflows and documentation to support scalability and compliance.

Develop and maintain workforce dashboards and reporting for headcount, turnover, compliance, benefits, and operational metrics. Provide data-driven insights to HR leadership and executive stakeholders to support decision-making and workforce planning.

Ensure compliance with federal, state, and local employment laws and regulations. Monitor legislative changes and update policies, practices, and training accordingly.

Oversee benefits administration including enrollments, changes, vendor coordination, and employee support. Ensure compliance with benefits-related regulations (ACA, COBRA, leaves, audits). Support annual benefits planning, renewals, and employee communications.

Manage leave of absence programs, including FMLA, ADA, and other statutory or company-specific leave programs. Ensure consistent application and employee support throughout the leave process.

Lead HR operational work streams in mergers, acquisitions, and divestitures. Manage employee transitions, system integrations, compliance assessments, and process alignment. Develop repeatable playbooks to support future acquisition activity.

Oversee end-to-end onboarding processes to deliver a positive and consistent new hire experience. Ensure alignment with compliance requirements and company culture.

Build strong partnerships, Finance, IT, and business leaders to drive consistency, scalability, and operational excellence across people programs. Serve as a trusted advisor and subject matter expert in HR operations, ensuring stakeholders are informed and supported. Foster a collaborative, solutions-oriented approach to problem solving and process improvement.

• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or related field required;
  Master’s degree preferred.
• Minimum 8–12 years of progressive HR experience, with deep expertise in HR operations, compliance, payroll, benefits administration, and HR systems.
• Demonstrated experience building HR infrastructure in a growth or transformation environment, including organizations with limited existing HR structure.
• Advanced knowledge of federal, state, and multi-state employment laws, including FLSA, I-9, ACA, COBRA, FMLA, ADA, PWFA, and state-specific leave regulations.
• Proven experience overseeing payroll and benefits administration, including vendor management, renewals, audits, and employee-facing issue resolution.
• Strong working knowledge of HRIS platforms (ADP, Workday, UKG, or similar), including system configuration, data integrity, reporting, and process automation.
• Demonstrated ability to design and implement HR operational workflows, controls, and documentation that support scalability and risk mitigation.
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