Employee Relations Consultant

Join to apply for the Employee Relations Consultant role at LESLIES ISLE OF WIGHT LIMITED in Phoenix, AZ.

This position is not open to agency submissions.

This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work schedule. Remote work is not available for this role.

The Employee Relations Consultant (ERC) supports the development and execution of employee relations strategies aligned with Leslie’s culture, values, and business objectives. Serving as a trusted advisor to leaders and employees, the ERC provides guidance on conflict resolution, labor law compliance, employee engagement, and a wide range of workplace issues. This role requires a strong understanding of employment law and a genuine commitment to fostering a fair, respectful, and positive work environment.

• Serve as a point of contact for employees and management to address workplace issues, complaints, or grievances.
• Provide expert guidance on conflict resolution, performance management, discipline, and workplace disputes.
• Ensure that all employee relations practices comply with company policies, labor laws, and industry regulations.
• Assist in developing and updating employee relations policies and procedures.
• Provide recommendations for best practices in handling employee concerns, maintaining fairness and transparency across the organization.
• Proactively work with the training & development team to craft training based on trends, including skill building for effective communication, conflict resolution, employee engagement, and compliance with legal standards.
• Support managers in developing and implementing performance improvement plans (PIPs) and other corrective actions.
• Lead and manage investigations into employee complaints, misconduct, harassment, or discrimination allegations, ensuring a fair and unbiased process.
• Prepare detailed reports and recommend solutions or actions as appropriate.
• Maintain detailed records and ensure adherence to federal, state, and local employment laws.
• Advise on initiatives aimed at improving employee morale, engagement, and retention.
• Analyze employee surveys, feedback, and exit interviews to identify trends and areas for improvement.
• Stay current with employment laws and regulations to ensure organizational practices align with local, state, and federal requirements.
• Assist with audits and compliance reviews related to employee relations.
• Deep understanding of company policies and procedures.
• Provide regular reports to HR leadership on the status of employee relations matters.
• Monitor employee relations metrics.

• Communication:
  Ability to clearly convey information and actively listen to both employees and management.
• Problem Solving:
  Proactive approach to resolving complex employee relations issues.
• Empathy:
  Demonstrating understanding and compassion for employees while balancing company needs.
• Analytical
  
  Skills:
  
  Ability to analyze data and feedback to drive decision-making.
• Confidentiality:
  Ensuring sensitive information is handled with discretion and in compliance with privacy policies.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of progressive experience in employee relations, HR consulting, or a similar role, preferably in multi‑state organizations.
• Strong understanding of labor laws, employee rights, and compliance requirements.
• Excellent interpersonal and communication skills, with the ability to effectively interact with all levels of employees and management.
• Proven experience in conflict resolution, coaching, and mediation.
• Strong problem‑solving skills and the ability to handle sensitive situations with discretion.
• Ability to maintain a high level of confidentiality and professionalism.
• Experience with labor unions or collective bargaining is a plus.

• Comprehensive medical, pharmacy, dental, and vision plan options.
• Health savings account (with enrollment in the high deductible health plan option).
• Health & dependent care flexible spending accounts.
• Company‑paid basic life and AD&D insurance.
• Voluntary supplemental life insurance.
• Company‑paid short‑term disability and voluntary long‑term disability insurance.
• Pre‑tax and Roth 401(k) with company match.
• Paid vacation, sick, and bereavement leave.
• Paid holidays, including a floating personal day.
• Employee assistance and wellness programs.
• Earned Wage Access available, allowing early access to a portion of your earned wages before payday.
• Product discounts at Leslie’s Retail stores.

Mid‑Senior level

Full‑time

Human Resources

Automotive