HR Assistant

Human Resources Assistant Commonwealth Casualty Company Phoenix, Arizona, United States (On-site)

Human Resources Assistant Department:
Human Resources

Reports To:

HR Manager and HR Director

Location:

Phoenix Office

Employment Type:

Full Time

The Human Resources Assistant provides administrative and operational support to the HR Manager and HR Director in a fast-paced personal lines insurance environment. This role is responsible for assisting with recruitment, on-boarding, employee records management, benefits administration, compliance tracking, and general HR operations. The ideal candidate is highly organized, detail-oriented, professional, and able to handle confidential information with discretion.

• Recruitment & On-boarding Support
  • Assist with job postings, resume screening, and interview scheduling
  • Coordinate background checks and pre-employment documentation
  • Prepare offer letters and on-boarding packets
  • Conduct new hire orientation and assist with on-boarding processes
  • Maintain applicant tracking records
• Employee Records & HR Administration
  • Maintain accurate and up-to-date employee files (digital and physical)
  • Process employment status changes, including promotions, transfers, and terminations
  • Track employee certifications, licenses (including insurance licensing), and continuing education requirements
  • Prepare employment verification letters as needed
  • Assist in maintaining HRIS data integrity
• Benefits & Payroll Support
  • Assist employees with benefits enrollment and questions
  • Coordinate with benefits providers and payroll team
  • Track PTO, leave requests, and attendance records
  • Support annual open enrollment process
• Compliance & Reporting
  • Ensure compliance with federal, state, and local employment laws
  • Assist in maintaining required labor law postings
  • Support internal audits and regulatory documentation (as required in the insurance industry)
  • Prepare HR reports and metrics as requested
• Employee Relations & Engagement
  • Provide administrative support for employee engagement initiatives
  • Assist with performance review documentation
  • Help coordinate training sessions and professional development programs
  • Maintain confidentiality in handling sensitive employee matters

• Education & Experience:
  • 1–3 years of administrative experience (insurance industry preferred)
  • High School Diploma
• Skills &
  
  Competencies:
  
  
  • Strong organizational and time-management skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office and HRIS systems (Paycor a plus)
  • Ability to handle confidential information with discretion
  • Detail-oriented with strong problem-solving abilities
  • Knowledge of employment laws and HR best practices

• Experience in the insurance industry, particularly personal lines

Office-based position in a professional insurance setting