Digital Sales Specialist - Lab

Overview

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.

Join Roche, where every voice matters.

The Position

Digital Sales Specialist - Central Lab

Digital Solutions sales organization focuses on enabling access to healthcare by selling the Roche navify digital portfolio to IHN, hospital, and reference laboratory customers. This field-based role requires consultative sales experience and expertise in lab workflow, IT infrastructure, data flow, informatics, laboratory medicine, laboratory operations, digital applications (e.g., middleware, business intelligence tools), and Laboratory Information Systems (LIS) to consult with clinical laboratory stakeholders and provide strategic recommendations on digital processes.

The role engages early in the sales cycle to understand customer needs, deliver customized demos, and design digital solutions in partnership with cross-functional Roche and customer teams.

Come join the Roche Digital Solutions sales organization as a Digital Central Lab Consultant where you will be responsible for selling the Roche navify digital portfolio to IHN, hospital, and reference laboratory customers. This field-based position requires consultative sales experience and expertise in lab workflow, IT infrastructure, data flow, informatics, laboratory medicine, laboratory operations, digital applications (i.e. middleware, business intelligence tools, etc.),

and Laboratory Information Systems (LIS) to effectively consult with clinical laboratory stakeholders on customized Roche digital solutions and provide strategic recommendations on digital processes. This position engages early in the sales cycle to understand customer needs, deliver customized demos, and design customized digital solutions in partnership with cross-functional stakeholders across Roche s and customers  teams.

• Generates new customer demand across the full portfolio of Core Lab and Molecular navify products (middleware, connectivity, informatics, apps, etc).
• Engage in strategic digital discussions with key customer buying influences, from technical end users to executive level decision makers.
• Collaborate with internal stakeholders across sales and implementation teams to define and align on total solution sales strategies to consistently meet and exceed sales targets.
• Conduct laboratory process analysis, develop solution proposal presentations, and deliver recommendations to customers in close alignment with internal stakeholders.
• Deliver software demos and tailored technical presentations to internal and external audiences.
• Adept at translating customer needs into internal action to meet those needs while balancing key business priorities and goals.
• Strong clinical and financial acumen with a demonstrated ability to understand and translate customer needs to effectively position the value of Roche digital solutions.
• Effectively qualify leads and utilize outcomes from workflow analysis and impact studies to provide competitive differentiation and value to the overall customer solution.
• Provides in-depth technical expertise regarding assigned product lines.
• Work cross functionally with internal stakeholders to share information and best practices while remaining actively informed on industry/customer trends that impact business.
• Follow a standardized end-to-end approach that creates evidence-based, differentiated value for the solution portfolio, both inside and outside the walls of the laboratory.

• Bachelor s Degree in a related field (i.e. Information Technology, Medical Technology, Life Sciences) or equivalent experience.
• 5+ years relevant or equivalent experience (i.e. healthcare digital solutions sales, laboratory diagnostics sales)
• Must be autonomous and organized with effective communication, negotiation, and…