Business Intelligence Manager

Business Intelligence Manager – Arizona Department of Health Services

Job Location:

501 N. 24th Street, Phoenix, AZ 85008

Salary: $110,000

Grade: 31

The Business Intelligence (BI) Manager at the Arizona State Hospital (ASH) will lead the strategic development and operational management of data/visual analytics and business intelligence initiatives to enhance patient care, safety, and hospital efficiency. This position, in collaboration with Hospital stakeholders, directs the design, collection, analysis, and reporting of Hospital data to support evidence-based decision-making, regulatory compliance, and quality and performance improvement efforts.

The BI Manager oversees data governance and integrity, leads a team in developing and maintaining performance dashboards and reports, and ensures that accurate, timely information informs Hospital leadership and stakeholders in achieving organizational goals. The position also supervises and mentors visual and business analytics staff, establishes standards and best practices for data management and clinical workflow support with the Hospital's electronic health record (EHR), and collaborates across departments to identify, trend, evaluate outcomes, and drive continuous improvement in clinical, operational, and quality performance.

• Lead the strategic development and operational management of data analytics and business intelligence initiatives to enhance patient care, safety, and hospital efficiency. Oversight of enterprise BI strategy, aligning analytics goals with organizational priorities, regulatory requirements, and performance improvement efforts.
• Oversee hospital-wide data governance, integrity, and stewardship processes to ensure accuracy, consistency, and compliance with privacy and security standards. Develop and implement policies, procedures, and best practices for data collection, transmission, storage, and access management.
• Direct the design, analysis, and visualization of hospital data through dashboards, reports, and metrics that inform operational, clinical, and quality improvement initiatives. Coordinate with informatics and IT teams to optimize analytic systems for workflow efficiency and regulatory reporting.
• Supervise, mentor, and evaluate visual, data, and business analytics staff to ensure high performance and professional growth. Establish clear work methods, standards, and priorities, providing technical and professional guidance.
• Oversee project planning, timelines, and deliverables for analytics initiatives to ensure they are completed efficiently and aligned with hospital goals.
• Other duties as assigned (typically 5%–10%).

Knowledge Of:

• Strong understanding of clinical workflows, patient safety standards, and healthcare regulatory environments.
• Knowledge of EHR systems and healthcare data standards (HL7, FHIR).
• Advanced knowledge of data analytics methodologies, statistical analysis, and data visualization principles.
• Expertise in developing, maintaining, and interpreting dashboards and reports (Tableau, Power BI, SQL, Python).
• Comprehensive understanding of data governance frameworks, data integrity, and metadata management.
• Knowledge of strategic and operational planning processes within healthcare organizations.
• Knowledge of supervisory principles, including performance management, coaching, mentoring, and staff development.
• Understanding of change management and organizational behavior in complex healthcare settings.
• Familiarity with workforce planning, budgeting, and resource allocation for data and analytics functions.

Skills In:

• Advanced analytical and quantitative reasoning to interpret and synthesize complex clinical, operational, and performance data.
• Proficiency with business intelligence, visualization, and database tools such as Tableau, Power BI, SQL, Python, and other platforms.
• Strong leadership and team management skills to supervise, coach, and develop analytics and informatics staff.
• Project management skills to plan, coordinate, and execute multiple analytic initiatives simultaneously.
• Budgeting and resource management skills to forecast needs, allocate resources, and…