Software Engineer in Test

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• Ensure key stakeholders, product owners, and platform owners are informed of reliability concerns and their potential impact on the customers' experience.
• Design, code, test and deliver solutions to automate manual operation (i.e., “TOIL”).
• Participate in operations support and on-call rotation shifts (could include weekends and holidays), for SRE supported systems and products with a focus on implementing long-term solutions for any problems identified.
• Collaborate with stakeholders such as product and platform owners, to define service level objectives (SLOs), and service-level indicators (SLIs) for system operations focused on the critical features of the customers journey and experience.
• Track and manage reliability performance against agreed SLOs, in partnership with IT monitoring teams or other stakeholders, and ensure systems continue to meet SLOs over time.
• Provide expert knowledge on reliability approaches, to ensure our organization achieves its goals and roadmap for reliability.
• Champion reliability being treated as a feature in products and platforms and promote the concept across all phases of the software development life cycle.
• Create dashboards and reports to communicate key metrics, to product owners and key stakeholders.
• Contribute to documentation and runbooks for owned applications based on operational experience, user feedback, and application changes.

• Able to design, develop, and maintain automated test frameworks using Cypress/Playwright for web and API testing.
• Able to build and maintain integration with CI/CD pipelines to ensure reliable automated testing using Azure Dev Ops and Git Hub Actions.
• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training.
• At least 1 year of experience designing, developing, and implementing large-scale solutions in production environments.
• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training (preferred).
• Airline Industry experience (preferred).
• We will consider junior developers who can demonstrate passion for development and processes.

• Dynatrace (APM/monitoring)
• Nucleus (security & vulnerability management)
• Understanding of production observability and incident management concepts.
• Excited to learn, grow their SRE skills, and take ownership across both testing and reliability domains.
• A passion for improving processes and building reliable systems.
• Proven ability to work independently and take initiative with minimal guidance.
• Strong background in quality engineering, with a solid understanding of automation best practices.
• Familiarity with SRE concepts such as monitoring, alerting, incident response.
• Familiarity with navigating and managing resources in Azure cloud and Kubernetes environments.
• Define and execute comprehensive test strategies for new features and services.
• Implement and manage CI/CD workflows using Git Hub Actions or other Git Hub-integrated tools.
• Build and maintain integration with CI/CD pipelines to ensure reliable automated testing using Azure Dev Ops and Git Hub actions.
• Conduct regression, performance, and security testing.
• Collaborate with developers and product managers to ensure high-quality releases.
• Participate in the SRE team’s daily operations, including system monitoring, alerting, and incident response.
• Implement post-deployment validation, health checks, and release safety mechanisms.
• Help define and monitor SLAs, SLOs, and error budgets.
• Contribute to reliability tooling, observability improvements, and performance diagnostics.
• Participate in blameless postmortems and propose solutions to improve system stability.

• Associate

• Contract

• Industries

• Airlines and Aviation

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