Jira Admin
Listed on 2025-12-20
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IT/Tech
IT Consultant, IT Project Manager, Cloud Computing
Jira Admin
Location:
Phoenix, AZ / NYC (3 days onsite - Only Local) Job Type: Contract Responsibilities
- Administer and configure Jira Cloud (Software and Service Management) and Confluence Cloud environments for multiple lines of business.
- Partner with Product Owners, Scrum Masters, Release Train Engineers and Software Engineers to implement Jira structures aligned with Scaled Agile Framework (SAFe) and enterprise Agile standards.
- Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards that enable effective portfolio and team-level tracking.
- Manage user access, roles, and permissions through Atlassian Access and SSO integrations with identity platforms.
- Implement and maintain automation rules and integrations (e.g., with Slack, Git Hub, and Service Now).
- Support governance and compliance by ensuring configurations align with security and audit standards.
- Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users.
- Develop documentation, training materials, and best practices to promote consistent usage across business units.
- Participate in Atlassian Cloud upgrades, testing, and change management processes in coordination with Enterprise Technology teams.
Thanks & Regards
Prabal Pratap Singh
Phone: ext 116
Edge Global LLC An E-Verify Company
1604 Spring Hill Road, Suite 221, Vienna, VA 22182
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