Business Solutions Manager

Overview

The Business Solutions Manager is a core part of a growing performance and tooling team. A successful candidate will deeply understand data structures and data architecture, and be able to design, build, and maintain technical solutions and applications to meet evolving business needs. This role is a hands‑on contributor responsible for delivering both ad hoc and long‑term tooling to improve business processes, as well as leading a small team of developers/analysts.

They develop and automate data‑driven applications and reports using analytical software, scripting, and low‑code platforms to produce and maintain dashboards, internal tools, prepare reports, and evaluate outcomes. They then use strong communication skills to present these solutions to internal and external stakeholders, ensuring correct interpretation and adoption of the tools.

This role is an accountable project owner for the implementation of an evolving roadmap of tooling and process enhancements. They will work with a small team to prioritize tasks and set project timelines, balancing time‑sensitive needs while also helping to design and develop longer‑term solutions to analyze performance, identify opportunities for optimization, and mitigate risks. Since tooling and data automation is an important aspect of the job, technical and analytical skills are important as well as the ability to meet deadlines and lead a team.

• Competitive compensation package of minimum $87,360 – maximum $96,096
• Benefits include:
  • Vacation: minimum of two (2) weeks
  • Sick days: 5 days
  • Holidays: 6 days
  • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability.

The above listed benefits are the Corporate office policy. Benefits vary by location.

• Manage a team of 2-5 people to build and maintain analysis tools, dashboards, and internal applications that provide unique insights and automate key metrics and workflows.
• Act as the product owner for all team‑built solutions. This includes meeting with users to understand their needs, prioritizing improvements, and managing the entire product lifecycle from ideation to maintenance.
• Define and prioritize the team's roadmap, balancing urgent ad hoc analysis with long‑term strategic projects to deliver both immediate value and scalable solutions.
• Develop, build, and maintain technical solutions that streamline data flow and automate workflows, including developing and maintaining integrations between diverse systems using RESTful APIs.
• Ensure the scalability and reliability of all tools and processes, guaranteeing frustration‑free, customer‑centric experiences for both internal and external users.
• Analyze operational data and report on key metrics and trends to inform business decisions and measure the impact of implemented changes.
• Manage and implement SSO integrations with third‑party tools as needed.
• All other duties as assigned.

• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Information Systems) or equivalent skilled trades training and experience is preferred.
• 3+ years of experience building data‑driven systems, with strong knowledge of data modeling and relational database management systems (RDBMS).
• Proficiency in database query languages (e.g., Google
  
  SQL).
• Experience with low‑code platforms (e.g., Retool, App Sheet) and scripting languages like Google Apps Script/JavaScript.
• Experience integrating software and tools using RESTful APIs, with a strong understanding of API documentation and web service preferred.
• Familiarity with Single Sign-On (SSO) protocols (e.g., SAML, OAuth 2.0) and managing SSO integration preferred.
• Experience implementing or maintaining SaaS tools (e.g., UKG, Rippling) preferred.

• Strong Google Workspace Proficiency (especially Google Sheets and Apps Script).
• Ability to work independently to accomplish an extensive project roadmap.
• Deep understanding of spreadsheet functions and formulas.
• Working knowledge and proficiency with Microsoft Word, Excel and…