Laptop Imaging Technician; L1

Overview

Senior Talent Acquisition Partner at Milestone Technologies

4 Month W2 Contract (No C2C/No Visa or Student Sponsorship). Travel between Phoenix and Casa Grande, AZ may be required. Pay up to $26/hr base pay range: $22.00/hr - $26.00/hr milestone Technologies is currently seeking a skilled Laptop Imaging Technicians to provide onsite services for our client's global team. In this role, you will manage inventory and imaging and deploy Windows and macOS laptops, mobile devices, and essential equipment.

Additionally, you will coordinate diagnosis and warranty repairs.

• Coordinate shipping for laptops out of warranty
• Image and deploy laptops, peripherals, and equipment
• Process and record delivery and deployment logistics requests
• Confirm and validate new asset receipts of received hardware
• Escalate, report, and manage discrepancies related to physically received hardware assets
• Conduct weekly stockroom inventory asset audits
• Monitor and report inventory stock levels according to established thresholds
• Maintain and track hardware in and out of inventory store rooms
• Perform hardware recovery for employee laptop replacements
• Identify disposition of returned assets
• Assist in arranging and managing e-waste services

• High School Diploma or equivalent
• At least one year of inventory management experience
• Ability to work onsite following mandatory safety guidelines
• Extensive understanding of IT equipment, models, and accessories, including Windows, macOS, Android, and iOS devices
• Responsive and effective communications via email, Slack, and Zoom, with high professionalism
• Knowledge of storeroom safety and operations
• Ability to lift/move 25-50 pounds
• Effective verbal and written communication skills for customer interactions
• A valid driver's license is required
• 2+ years of Inventory Management, imaging, and deployment experience
• Knowledge and experience using Service Now, Jamf, Big Fix, and other device management/service delivery software
• Logistics-related certifications are a plus
• Repair certification or experience for macOS and PC laptops is a plus

The estimated pay range for this position is USD $22.00/Hr - USD $26.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.