ServiceNow Portal Developer

About Us

We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working collaboratively with our clients and employees to achieve success.

DS Technologies Inc is looking for a Service Now Portal Developer role for one of our premier clients.

Job Title: Service Now Portal Developer

Location: Phoenix, AZ (Onsite)

Duration: Long-Term Contract

Only W2

We are seeking an experienced Service Now Portal Developer with strong front‑end and Service Now platform expertise to design, develop, and optimize interactive and user‑friendly Service Portals. The ideal candidate will have a deep understanding of UX design, custom widget development, and API integrations to deliver seamless digital experiences on the Service Now platform.

• Design and develop custom Service Now Service Portals, ensuring intuitive and user‑centric interfaces.
• Build, customize, and enhance widgets using React.js, JavaScript, HTML, and CSS.
• Collaborate with business stakeholders and UI/UX designers to translate requirements into technical designs.
• Implement and integrate APIs for seamless interaction between Service Now and external systems.
• Optimize portal performance, responsiveness, and functionality.
• Develop and maintain catalog items, workflows, and business rules supporting the portal experience.
• Troubleshoot portal-related issues, ensuring stability, usability, and scalability.
• Adhere to Service Now best practices for code, configuration, and documentation.

6+ years of experience in Service Now development, with a focus on Service Portal design and customization.

• Strong expertise in React.js, HTML, CSS, and JavaScript.
• Proven experience developing custom widgets and handling complex UX/UI scenarios.
• Solid understanding of Service Now architecture, including workflows, catalog items, and client/server scripts.
• Hands‑on experience with API integrations (REST/SOAP) within Service Now.
• Ability to optimize user experience and ensure high portal performance and scalability.
• Excellent problem‑solving, communication, and collaboration skills.

• Service Now Certified Application Developer (CAD) or equivalent certification.
• Experience with Angular
  
  JS or modern JavaScript frameworks.
• Familiarity with ITSM, HRSD, or CSM modules in Service Now.