Technical Support Specialist

Overview

Akkodis is seeking a Technical Support Specialist for a 6+ contract position with a client located in Phoenix, AZ.

Pay Range: $25/hr - $30/hr (The rate may vary based on experience, education, geographic location, and other factors.)

• Provide technical assistance via phone, email, and in-person requests.
• Troubleshoot and resolve issues related to VMware, Windows, Linux, and basic scripting.
• Document, track, and monitor incidents to ensure timely resolution.
• Collaborate with team members to identify recurring issues and recommend improvements.
• Follow established procedures and guidelines to perform job functions.
• Maintain a high level of customer service and professionalism.

• Associate’s degree in a related field preferred.
• 0–2 years of experience in technical support or a related area.
• Familiarity with commonly used IT concepts, practices, and procedures.
• VMware administration
• Windows and Linux system administration
• Basic scripting (e.g., Power Shell, Bash)
• Customer service and support experience

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Benefits may vary by location and employment type. Paid leave and holiday pay are available where applicable, in accordance with federal, state, or local laws. Disclaimer:
These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

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The Company will consider qualified applicants with arrest and conviction records by federal, state, and local laws and/or security clearance requirements, including, as applicable, the California Fair Chance Act and related ordinances.