Operations System Engineer - ST

Overview

Operations System Engineer I - ST role at Switch Think Solutions
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The OPS Systems Engineer I supports the maintenance, performance, and reliability of Linux, AIX, and DB2 environments, primarily focused on the Keystone application. They collaborate with senior engineers to perform routine system tasks, troubleshoot issues, and assist in system upgrades and automation initiatives to ensure operational integrity for our CUSO client base.

• Assist in performing regular health checks and routine maintenance of Linux and AIX systems.
• Help monitor DB2 databases to ensure availability and performance.
• Support incident response by helping identify root causes and performing basic troubleshooting under supervision.

• Learn and participate in the planning and execution of operating system and software patching/upgrades.
• Coordinate with senior engineers to apply security updates in line with organizational policies.
• Help document upgrade steps and post-upgrade verification procedures.

• Participate in disaster recovery (DR) tests to support business continuity plans.
• Maintain and update DR process documentation as directed by senior team members.

• Leverage automation tools and scripts to develop and maintain efficiency and reliability of daily processing jobs and tasks.
• Document systems configurations, troubleshooting steps, and standard operating procedures.
• Work closely with core operations, infrastructure engineers, and other technical teams to support system reliability.

• Bachelor’s degree in Computer Science or related field (preferred).
• Equivalent combination of education and experience required.
• 3+ years related work experience (required).
• 1+ year experience with system administration, maintenance, and upgrades for Linux/AIX environments (required).
• 1+ year hands-on experience with DB2 database upgrades, troubleshooting, and backup strategies (preferred).
• Proficiency in Linux (RHEL) and AIX administration tasks (preferred).
• Expertise with DB2 database administration, tuning, and maintenance (preferred).
• Expertise with cloud-based infrastructure and virtualization technologies (preferred).
• Understanding of server security, networking, and storage management (preferred).
• Familiarity with Keystone application and architecture and its dependencies (preferred).
• Strong problem-solving and analytical abilities (required).
• Excellent communication and documentation skills (required).
• Ability to work collaboratively in a team environment (required).
• RHCE (preferred).
• IBM Certified Administrator (preferred).
• AIX (preferred).
• DBE (preferred).

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.