Telecom FinOps Lead

Telecommunications Lead Job Summary

We are seeking a detail-oriented and experienced (Sr) Telecommunications Lead to oversee and manage all telecommunications services and provider accounts across the organization. This role will serve as the primary liaison between our company and telecom service providers and managed service partners, ensuring accurate billing, service delivery, contract management, and account administration. This (Sr) Telecom Lead job involves managing and optimizing telecom spending by combining financial management with AI significantly transforming the practice.

The ideal candidate will also be able to build out existing processes to regions and new acquisitions that currently are not part of the corporate process. Strong communication and analytical skills with deep knowledge of telecom systems and vendor management.

In this role, you will:

• Key responsibilities include budgeting, forecasting, and analyzing telecom usage, as well as developing cost optimization strategies and providing financial guidance to stakeholders. The role requires strong analytical and communication skills, knowledge of telecom platforms, and collaboration with teams like engineering, finance, and IT operations.

• Lead the architecture, design, and deployment of complex telecommunications projects, including next-generation VoIP, Unified Communications (UCaaS/CCaaS), and SD-WAN solutions, ensuring alignment with business strategy and security standards.

• Collaborate with cross-functional IT teams (Network, Security, Cloud) and external vendors to troubleshoot critical incidents, optimize system performance, and manage the full lifecycle of all telecommunications assets.

• Develop and manage departmental budgets, negotiate service contracts, and ensure continuous compliance with global regulatory requirements (e.g., E911, GDPR) and organizational security policies for all communication platforms.

The ideal candidate will have:

• 7+ years of progressive experience in designing, implementing, and managing large-scale enterprise telecommunications and voice network environments.

• Strong knowledge of leading Unified Communications (UC) platforms (e.g., Cisco, Microsoft Teams, Zoom Phone) and modern networking protocols (SIP, BGP, OSPF).

• Proven ability in complex problem-solving, stakeholder management, and translating technical requirements into clear, executable project plans.

• Mandatory: Cisco Certified Internetwork Expert (CCIE) Collaboration or equivalent certification.

• Competitive compensation and benefits aligned with the experience and the critical nature of this role.

• Number of days paid time off/ holidays annually.

• Flexible work options to support work-life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth, including access to specialized training and certification programs.

#Li-Remote

Reasonably expected salary range: $91,100.00 - $

Category:
Information Technology

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommod See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement,

Requisition: J0094986