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AWS Devops Support Engineer
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-10
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-01-10
Job specializations:
-
IT/Tech
AWS, Cloud Computing
Job Description & How to Apply Below
AWS Dev Ops Support Engineer
Location:
Phoenix, AZ (5 days a week onsite)
Duration: 12+ Months Contract
An AWS Support Engineer is a technical professional with 5‑12 years experience responsible for providing support to customers using Amazon Web Services (AWS). This role involves troubleshooting, resolving technical issues, optimizing cloud infrastructure, and ensuring customer satisfaction.
Qualifications:
- Strong understanding of AWS/Azure core services (e.g., EC2, S3, RDS, Lambda, VPC, IAM, Cloud Watch).
- Terraform – Good hands on experience with TFE.
- Experience with scripting and automation tools (e.g., Python, Bash, Terraform, Cloud Formation).
- Good understanding of K8, Docker and containerization platform.
- CI/CD end‑to‑end deployment process – any tool (Jenkins, Git Hub, ArgoCD, AWS Pipeline, etc.).
- Experience in monitoring, logging, and alerting solutions to ensure reliability, performance, and availability of data pipelines and infrastructure components on AWS.
- AWS certification mandatory.
Responsibilities:
- Provide expert‑level support for Azure/AWS services including Security and role.
- Troubleshoot and resolve customer issues related to infrastructure, networking, security, and performance.
- Debug and resolve issues related to application deployment, scaling, and monitoring on AWS.
- Assist customers with setting up, configuring, and managing AWS environments.
- Guide customers on best practices for deploying and managing workloads on AWS.
- Help customers migrate on‑premises applications to AWS.
- Troubleshoot networking issues related to VPC, subnets, route tables, security groups, and NAT gateways.
- Provide guidance on securing AWS environments.
- Assist with configuring and troubleshooting AWS Load Balancers, Route 53, and Direct Connect.
- Analyze and optimize the performance of AWS resources and applications.
- Provide recommendations for cost optimization, resource allocation, and autoscaling.
- Respond to and resolve customer‑reported incidents in a timely manner.
- Escalate complex issues to AWS product teams and follow up until resolution.
With Regards,
Vandana
Recruiter
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