Applications Developer

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level.

We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans.

150 N 18th Ave., Phoenix, AZ 85007

Salary: $80,784
Grade: 26

The Salesforce Developer is responsible for supporting and customizing all technical aspects of Salesforce by creating custom applications, processes, visual layouts with Visualforce, Apex, Java, Java script, and other technologies to build customized solutions and assists in integrating third‑party platforms, App Exchange products, and custom code including data migrations with the goal of providing users with the most relevant experience possible.

This position works in the Salesforce Maintenance and Operations team that follows agile as well as traditional software life cycles. The core team consist of Business Analysts, Project Managers, Scrum masters, Salesforce Testers, Quality Analysts, Developers, and Administrators.

The primary functions of this position include analyzing processes, developing CRM workflows, and custom scalable solutions for specific business needs. Under the guidance from Senior team members, Develops highly interactive UI using Lightning Web Components, JavaScript and Apex technologies. Implements and maintains Salesforce customizations such as custom fields and objects, layouts, workflows, process builder, and validation rules.

This position is also responsible for utilizing best practices to perform operational support, enhancements, bug fixes as needed, maintain updated ticketing for events, incidents, requests, changes, problems, and ensuring the availability of Salesforce. This includes acting as a point of escalation for Service Desk and NOC ticketing for advanced issue resolution.

The Salesforce Developer position will collaborate with functional leaders, organizational units, and subject matter experts to determine requirements and translate them into business needs in order to design, configure, test and deploy effective tools within Salesforce.

Develops, documents and enforces application standards and procedures.

Remains current with Salesforce technologies and best practices.

Participates in efforts to develop and execute unit, integration and user acceptance test plans, including use cases and test data.

Follows technical leadership's best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.

Utilizes established change management (release) processes to develop and implement new applications/code and updates to existing applications/code.

Design, develop and maintain applications to meet functional and technical designs following best practices and development standards and guidelines;
Creates deliverables according to the Software Development Life cycle such as functional and technical specifications, use cases, test cases, and system documentation.

Analyzes and assists with creating reusable and enterprise level modules/applications;
Supports production systems; analyzes and resolves production problems in a timely manner; resolves end user service requests as assigned.

Engages with business analysts and stakeholders to understand functional requirements. Maintain system documentation and change management.

Uphold business systems standards by applying software development, project management methods, tools and processes as standard practice.

Trains and supports end users on the proper uses of the Salesforce application.

Other duties as assigned as related to the position…