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IT Support HelpDesk/Support Technical Support IT Business Analyst

Service Desk Analyst

Job in Phoenix, Maricopa County, Arizona, 85007, USA
Listing for: Lancesoft
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
A technology-driven organization is seeking a Level 2 Service Desk Analyst to provide advanced technical support, assist with service desk escalations, and help maintain end-user technology environments. This role requires hands-on experience with ticketing systems, user support, device lifecycle management, and common enterprise software tools. Candidates must be customer-focused, detail-oriented, and capable of supporting both internal and external users in a fast-paced environment.
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