IT Solutions Architect III​/Senior | Infrastructure

Position: IT Solutions Architect III / Senior | Infrastructure

IT Solutions Architect III / Senior | Infrastructure

We are seeking a highly skilled and experienced IT Solutions Architect III/Senior to join our Solutions Architecture team. This role is responsible for designing, implementing, and optimizing scalable, secure, and resilient infrastructure solutions and enterprise support services across all major service domains:
Core Infrastructure, IT Infrastructure Strategy, and Enterprise Support Services.

Key Responsibilities Core Infrastructure – I&O Engineering & Operations

• Architect and deliver solutions for Compute & Storage, including Infrastructure Architecture, Enterprise Storage, Server Operations, Backup, Patch/Policy Management, and Performance Management.
• Lead Cloud initiatives, covering Cloud Solutions, Cloud Engineering, Cloud Security, and Cloud Operations.
• Oversee Data Center architecture and operations, including colocation and facility management.
• Ensure robust disaster recovery, business continuity, and infrastructure security measures are in place.

IT Infrastructure Strategy, Planning & Delivery

• Contribute to I&O strategy, intake, and action facilitation.
• Support vendor management, contract negotiations, and IT asset management (hardware/software).
• Drive automation initiatives and participate in the Automation Center of Excellence (COE).
• Lead demand and portfolio delivery, ITIL service management, and policy/compliance/risk management.

Enterprise Support Services

• Oversee end user support, including IT support, customer care, workstation engineering, and remote access management.
• Manage observability and network operations center (NOC) functions, ensuring proactive monitoring and rapid incident response.
• Lead infrastructure security (network security, IAM) and field services for workstations and remote users.

Strategic Alignment & Collaboration

Align infrastructure and support services with the strategic direction of the Infrastructure & Operations organization. Partner with IT leadership, business stakeholders, and cross-functional teams to ensure infrastructure and support services meet evolving business needs and regulatory requirements. Develop and maintain documentation, standards, and solution patterns to ensure consistency and compliance across the enterprise.

Security & Compliance

• Design and implement infrastructure security measures to protect organizational assets and ensure compliance with industry standards and regulatory requirements.
• Conduct vulnerability assessments, patch management, and enforce data protection policies.

Minimum Requirements Solutions Architect III | Network | Information Technology

• Bachelor's degree in Information Technology or related field
• Seven (7) years of prior relevant experience or equivalent combination of education and directly related experience.
• Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas

Solutions Architect, Senior | Network | Information Technology

• Bachelor's degree in Information Technology or related field
• Ten (10) years of prior relevant experience or equivalent combination of education and directly related experience.
• Requires mastery level technical knowledge, typically obtained through advanced education and experience across multiple business areas or systems to improve technology planning and development.
• Deep technical knowledge in infrastructure, enterprise support services, and working knowledge of related domains.
• Relevant certifications (e.g., OCI Solutions Architect, Azure Architect Expert, VMware VCP, CompTIA Server+) are highly desirable.

Special Skills, Knowledge, or Qualifications

• Proven experience as a Solutions Architect with a focus on infrastructure, enterprise support services, cloud, virtualization, and disaster recovery.
• Strong understanding of infrastructure protocols, technologies, and security best practices.
• Excellent analytical, problem‑solving, and communication skills, with the ability to balance technical and business considerations.

Major Accountabilities

Leads and coordinates the technical and business discussions to drive the future architecture direction.

Responsible for analysis, design, and development of…