Principal Digital Program Manager; Dynamics 365

** Career Area:*
* Technology, Digital and Data

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* Job Description:

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* ** Your Work Shapes the World at Caterpillar Inc.*
* When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

_Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world._

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* Job Summary:

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* Caterpillar is embarking on a  
** bold digital transformation to revolutionize our dealers' systems**  - seamless, intelligent, and designed for the future. We are developing a scalable, modern ERP solution for Caterpillar dealers, built on Microsoft Dynamics 365 and Azure Integration Services. This next-generation platform will leverage pre-configured business processes, optimized workflows and AI-powered automation to streamline operations, accelerate digital capability deployment, and elevate customer experience across our global dealer network.

We are seeking a delivery-focused  
** Principal Digital Program Manager;
Dynamics 365
** to lead cross-functional teams and drive development execution of our Dealer ERP template. This role is part of a newly launched strategic initiative and will serve as a delivery orchestrator, aligning teams to program objectives, managing risks and dependencies, and ensuring consistent, high-quality outcomes through scaled Agile practices.

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* What You Will Do:

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* + Planning and monitoring ERP template development across teams to ensure alignment with program objectives, roadmap and release plans

+ Organizing and coordinating teams who work on diverse aspects of digital programs

+ Serving as a liaison and building bridges among groups within and outside of the digital field.

+ Facilitating key scaled Agile ceremonies, coordinating governance meetings and ad-hoc sessions to ensure strategic alignment and decision-making and promote communication and collaboration

+ Evolving operating model to optimize scaled Agile delivery across complex, cross-functional work streams, driving transparency and continuous improvement

+ Coaching and mentoring Scrum Masters and PM's, Product Owners, and scrum teams to foster a high-performing Agile culture

+ Identifying, escalating, and tracking risks, issues and cross-team dependencies

+ Managing and configuring the Azure Dev Ops environment to support efficient software delivery, enabling reporting features tailored to program needs, and enforcing governance policies

+ Ensuring tooling integrations for roadmap planning, release mapping and demand intake and other program needs

** What

You Will Have:

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* ** Planning:
Tactical, Strategic:*
* + Ensures attention to the detail and dependencies of existing departmental-level plans.

+ Plans for allocation of resources in line with unit goals, technical and business objectives.

+ Ensures the planning process is integrated with the overall business plan.

** Decision Making and Critical Thinking:*
* + Assesses and validates decision options and points and predicts their potential impact.

+ Advises others in analyzing and synthesizing relevant data and assessing alternatives.

+ Uses effective decision-making approaches such as consultative, command, or consensus.

** Data Gathering and Reporting:*
* + Oversees multiple data-gathering and analysis initiatives.

+ Participates in developing budget, resource allocation and status reporting.

+ Reviews and verifies data and reports for accuracy, ensuring timely delivery of program communications to stakeholders.

** Considerations For Top Candidates:*
* + Experienced with modern ERP solutions built on Microsoft Dynamics 365 and Azure…