IT - Laboratory Operations Support and Digital Solutions

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.

The work we do together advances the world’s technology.

Salary: $ - $

Location:

Phoenix,AZ

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Applied Materials is seeking an experienced IT Lab Operations to support business-critical laboratory operations systems and digital solutions used across global engineering, research, and manufacturing labs. This role will partner with business stakeholders, laboratory teams, and IT organizations to support application enhancements, process improvements, user onboarding, and operational support. The position will also provide technical coordination and support for laboratory mobility solutions, including tablets, mobile devices, barcode technologies, printers, and other peripherals that enable efficient laboratory operations.

The successful candidate will work across multiple sites and regions, ensuring solutions meet business requirements and support standardized processes across the enterprise.

Support solutions used for asset tracking, operational workflows, resource scheduling, and laboratory activities.

Work closely with laboratory personnel to improve operational efficiency.

Identify and implement process automation opportunities.

Coordinate onboarding of new laboratories, users, and operational workflows.

Provide functional coordination for mobile device solutions used in labs.

Support tablet-based workflows and business processes.

Coordinate printer onboarding, configuration, and troubleshooting activities.

Collaborate with infrastructure and endpoint teams to ensure device readiness.

Assist with adoption of new technologies supporting laboratory operations.

Act as a liaison between business users, product owners, and technical teams.

Conduct requirement workshops and process reviews.

Develop process documentation, training materials, and knowledge articles.

Support change management and end-user adoption initiatives.

Support laboratory equipment automation solutions and operational technology workflows used across engineering and R&D environments.

Partner with laboratory, engineering, and IT teams to analyze automation-related business processes and system requirements.

Coordinate functional support for equipment-to-application integrations and automated data collection processes.

Assist in troubleshooting automation workflow issues and coordinate resolution with development, engineering, and infrastructure teams.

Support onboarding of new laboratory equipment, automation-enabled workflows, and associated business processes.

Participate in testing and validation of automation-related system enhancements and integrations.

Maintain documentation for laboratory automation processes, interfaces, and operating procedures.

Support laboratory application security processes, user access management, and role-based access controls.

Coordinate user provisioning, access reviews, and access request fulfillment activities.

Partner with cybersecurity, infrastructure, and business teams to ensure laboratory systems comply with corporate security standards.

Assist with audit readiness activities, security documentation, and compliance reviews.

Support implementation and adoption of security controls for laboratory applications, mobile devices, and connected equipment.

Coordinate…