Paas Delivery Lead - Project Manager

Position Title:
Paas Delivery Lead - Project Manager

Location:
Remote (In the U.S)

U.S. Citizen or Permanent Resident (Required)

We are seeking a PaaS Delivery Lead to join our team supporting the Contracts Product Lifecycle team. This role provides strategic and operational leadership across the PaaS Delivery workstream in direct support of the Department of Veterans Affairs mission to serve Veterans. The PaaS Delivery Lead oversees the people, processes, customer relationships, and delivery coordination required to move PaaS product requests successfully through the DTC product lifecycle.

The role operates at the center of PaaS intake, prioritization, execution, security coordination, and reporting. It serves as a key connection point among VA customers, DTC leadership, project managers, platform teams, cybersecurity, platform vendors, System Integrators (SIs), Business Owners, and Executive Leadership to remove impediments, manage risk, strengthen governance, and maintain delivery momentum.

• Lead and coordinate the PaaS Delivery workstream and the project managers supporting PaaS delivery
• Provide oversight across concurrent PaaS delivery activities and maintain a platform-agnostic perspective across the portfolio
• Provide direction to PaaS Delivery resources, balance workload and priorities, and maintain awareness of team capacity, performance, morale, and delivery health
• Set and maintain consistent delivery, quality, documentation, communication, and escalation practices across the workstream
• Execute against Federal and Executive-level goals and OKRs and support data calls, executive briefings, and leadership reporting

• Oversee PaaS product requests across the delivery lifecycle, ensuring information is accurate and current in the designated system of record, including required fields, notes, attachments, links, tasks, and related records
• Coordinate schedules, milestones, dependencies, risks, blockers, stakeholder communications, and delivery documentation, including risk registers
• Understand and communicate the VA PaaS lifecycle and associated processes to internal and external stakeholders
• Support data integrity, change management, and continuous process improvement across SOPs, job aids, lifecycle artifacts, intake, cybersecurity coordination, and delivery operations
• Remove programmatic impediments and coordinate resolution of issues that could delay delivery

• Establish and maintain effective relationships with VA customers, DTC leadership, delivery teams, and other Product Lifecycle stakeholders
• Maintain regular, omni-directional communication regarding delivery status, schedules, milestones, risks, dependencies, blockers, and required actions
• Work with stakeholders to understand business requirements and coordinate the appropriate product and delivery path
• Facilitate regular check-ins with team members and serve as a primary point of contact for delivery team support
• Identify, document, manage, and elevate Federal and business customer risks, issues, and concerns with clear impact assessments and recommended mitigation strategies

• Serve as a key coordination point among platform vendors, VA stakeholders, and System Integrators (SIs) responsible for configuring and implementing applications on DTC-governed platforms
• Establish and maintain strong working relationships with platform vendors supporting DTC's PaaS ecosystem, coordinating platform-level questions, dependencies, risks, and delivery concerns
• Engage with SIs weekly to review active implementations, delivery status, upcoming milestones, dependencies,…