Senior Information Technician Systems Specialist - Water Services Department

The City of Phoenix Water Services Department, one of the nation's largest potable water utilities, treats and delivers safe, reliable drinking water to 1.5 million customers across approximately 540 square miles. Phoenix Water Services also manages the sewer collection system and treats wastewater for 2.5 million residents in metropolitan Phoenix. The Water Services Department (WSD) is seeking an experienced application programming section supervisor to work with the Process Control Technology Support (PCTS) Data and Applications Team to support the department's regulatory and compliance systems and the PCTS division.

Specific systems supported by the Data and Applications Team include the department's Permit and Compliance System (iPACS and SAMS) suites of applications, the Laboratory Information Management System (LIMS), and the Historical Archive and Reporting System (HARS) custom built in-house applications, as well as outbound delivery of data collected from industrial control systems. The ideal candidate would have experience working with compliance and regulatory agencies and/or programs.

This position supports systems that live on a closed network in addition to systems on the enterprise business network. Physical onsite presence is required when working with files and applications on the closed network. Regulations imposed by Federal and State agencies, departmental rules, and lab licensure drive most of the work on the complex and critical systems that the team supports.

• Evaluate application solutions to see if they meet departmental needs in terms of scope, functionality, effectiveness, robustness, security, and efficiency.
• Set the team's priorities and assign work.
• Perform supervisory duties such as goal setting, providing direction and feedback, training and mentoring employees, communicating with staff regarding performance, etc.
• Write Performance Management Goal (PMG) evaluations and review them with staff.
• Hold regularly scheduled Team meetings with staff to communicate information from management and review department and division priorities.
• Decide what software tools to purchase for the team and manage the licenses.
• Translate complex technical and business concepts in order to communicate with customers and other technical personnel, and to understand system requirements.
• Evaluate project requirements and make recommendations to customers and management so that they can make informed decisions.
• Excellent writing skills are required for this position.

• Ability to:
• Evaluate application solutions to see if they meet departmental needs in terms of scope, functionality, effectiveness, robustness, security, and efficiency.
• Work in a highly complex environment and lead technical professionals.
• Communicate in-person and in written form.
• Understanding of the following:
• Overall project management concepts and how to apply them to managing complex projects.
• Application development principles and system architecture.

Pay Range: $ to $, annually.

Hiring Range: $ to $ annually

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

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• Traditional pension with employer and…