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Enterprise IT Support Technician — Multi-Channel Helpdesk Pro

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: The Intersect Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

The Intersect Group in Phoenix is seeking an IT Client Support Technician to deliver multi-channel support for enterprise end-users, troubleshooting moderately complex operating systems, hardware, software, and local network issues. The technician ensures data preservation through proper system backups and documents solutions in the team knowledge base.

You will log incidents in ITSM tools, assist with device deployments, monitor networks, write KB articles, and collaborate with cross-functional

This is a genuine role to take on the Enterprise IT Support Technician — Multi-Channel Helpdesk Pro role at The Intersect Group.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Enterprise IT Support Technician — Multi-Channel Helpdesk Pro role at The Intersect Group, based in Phoenix, AZ, United States.

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