Regional IT Support Specialist – Escalations & Office IT
Listed on 2026-10-15
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IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Desktop Support
Ware Malcomb is seeking an IT Support Specialist II to support end users in the Phoenix region and across the assigned offices. The role focuses on troubleshooting, triaging tickets, and serving as a mid-level escalation resource for the IT team.
You will manage the help desk queue, ensure SLA adherence, and collaborate with senior technicians and IT leadership. Occasional travel to multiple offices and after-hours work may be required.
We invite applications for the Regional IT Support Specialist – Escalations & Office IT position located in Phoenix, AZ, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Phoenix, AZ, United States.
This opportunity is part of our work in IT & Technology.
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